Turkster
W.Bro.Paul 2.0d Q5 Quattro
my cars had a clunking sound down the front drivers side for a while now, Iv hunted for it and replaced the 2 top wish bone arms and the lower 2, under inspection i noticed the spring had snapped at the bottom, so i got a new spring OEM part from Audi, and took it to a VW Audi indi to have it fitted for £60,
had it fitted and the clunk is still there and now there is a rattle, my 1st views was the shock was stuffed and now the new spring was fitted it was exposing that fact,
so i take the car back and offered them the job of finding the clunk and fixing it, they had the car for a day, and came back with nothing, i asked them how the shock was when they did the spring, they said it was ok, so we all scratched our heads and i took the car back and they said bring it back after the easter hols,
so for 2 weeks ive been driving the car about rattling and clunking,
So on monday im planning to take the car into Audi for its yearly oil service, happy days,
I take the car in and they call me up saying that there is a rattle and a clunk, i told them yep, you find it you fix it,
they came back with sounds like top mount and shocks lose on the top nut, so i cleared the ok to fix it,
Audi Take off the old one and call me, The nut on the top of the old shock was as lose as a hookers fanny, and was on the last threads and about to come off, hence the rattle, but the rattle had caused the shock to be so lose in the top mount that the bottom threads have been warn off by the constant rubbing against the top mount, The top mount has now got an oval shape hole where the shock has been rattling about in there,
So because the indie has not tightened up the top nut its caused the shock and top mount to damage each other,
Anyway Audi have fixed the car and put it back together and the clunk is still there, so im back to sq 1 and £200 lighter because the indie has stuffed up the shock threads and the top mount because they did not tighten it up fully,
So what should i do from here, Bill the indie the £200 for there stuff up or let them find the clunk and fix it for free, but im now not sure about letting them touch my car again, Or am i going to get told to get stuffed?
Audi will back up my claim and i have the old shock and top mount in the boot of my car as evidence to show them.
your views please lads as i'm the type of guy who will buy a tenners worth of petrol and deposit it all in there workshop,
had it fitted and the clunk is still there and now there is a rattle, my 1st views was the shock was stuffed and now the new spring was fitted it was exposing that fact,
so i take the car back and offered them the job of finding the clunk and fixing it, they had the car for a day, and came back with nothing, i asked them how the shock was when they did the spring, they said it was ok, so we all scratched our heads and i took the car back and they said bring it back after the easter hols,
so for 2 weeks ive been driving the car about rattling and clunking,
So on monday im planning to take the car into Audi for its yearly oil service, happy days,
I take the car in and they call me up saying that there is a rattle and a clunk, i told them yep, you find it you fix it,
they came back with sounds like top mount and shocks lose on the top nut, so i cleared the ok to fix it,
Audi Take off the old one and call me, The nut on the top of the old shock was as lose as a hookers fanny, and was on the last threads and about to come off, hence the rattle, but the rattle had caused the shock to be so lose in the top mount that the bottom threads have been warn off by the constant rubbing against the top mount, The top mount has now got an oval shape hole where the shock has been rattling about in there,
So because the indie has not tightened up the top nut its caused the shock and top mount to damage each other,
Anyway Audi have fixed the car and put it back together and the clunk is still there, so im back to sq 1 and £200 lighter because the indie has stuffed up the shock threads and the top mount because they did not tighten it up fully,
So what should i do from here, Bill the indie the £200 for there stuff up or let them find the clunk and fix it for free, but im now not sure about letting them touch my car again, Or am i going to get told to get stuffed?
Audi will back up my claim and i have the old shock and top mount in the boot of my car as evidence to show them.
your views please lads as i'm the type of guy who will buy a tenners worth of petrol and deposit it all in there workshop,