Longlife service reset won't work

[jb111s]

Hi, wondering if anyone in the know can help.

I've just taken my A3 in for a longlife service & the garage haven't been able to reset the "service!" interval on the display. They plugged their equipment into the port & manage to reset it & it says 0 days overdue for service (it had gone upto 10 before).

They then reset it again & reckoned it would come up with the correct service details (eg service in 2 years, so many miles etc etc) after I have been driving around for a couple of days & it detects the clean oil etc.

However, this hasn't happened & it now goes back to saying 2 days overdue for a service. The equipment they plug in looks good & they do select "longlife service" from the menu but it doesn't seem to work.

Anyone got any idea what they are doing wrong ?

 

[kaz219]

Maybe it may be worth getting a user with vagcom on the forum to do it?

 

[Matt]

Take it back and get them to sort it. Is it an Audi dealership?

 

[Nilz]

If its Audi, they should be able to sort it, if not, get it on Vagcom, thats the only way you can set it to LL service, otherwise the intervals will just show as normal service.

 

[MarcQuinlivan]

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