Feb 6, 2015
I had a Cav GSi 4x4, needed a big boot to get the correct model description on!
Yes the only silly thing about these cars - I hope my memory was correct and I placed each part in the correct order, sold it in late May 2000 when it was replaced/displaced by the Passat - I could not afford a new A4 Q at the time, so a new Passat with the Audi 2.8 V6 and Quattro running gear had to do!
I have a 2011 A5 2.0 TFSI S Line Cabriolet, now covered 17,700 miles. I bought this as a 2 year old one owner ( An Audi dealership) with 13,700 miles on the clock. In the 12 months I've owned it I've done 4,000 miles and its used 4 litres of oil. I took it back before the expiry of the manufacturers warranty and it failed the oil consumption test. My local Audi dealer is undertaking the replacement of con rods, pistons and rings at no cost to me. I should get the car back tomorrow and am told that the repairs are guaranteed for 3 months or 3,000 miles. The manufacturer's warranty ran out on 27.12.14 and the complimentary 2 month Audi warranty given at the point of sale has also expired now. Given how much these repairs cost I'm concerned at the short guarantee. I'd like any advice or opinion re:
1) Is this 3 month guarantee right ? I've been told to speak to Audi UK about a further warranty.
2) Has anyone had this repair done and experienced further problems ?
3) The car obviously had an oil problem when sold to me - the dealership must have been filling it up as they were the owner. I appreciate this would be difficult to prove but the car has main dealer fsh. Has anyone experienced similar ?
I had the repair done just under three weeks ago. So far so good...
There is a 2 yr guarantee on the parts fitted and that was confirmed by my case manager at Audi UK.
Dealership must have been aware!
I had the oil consumption issue and the spark plug fault. The car was repaired before the Audi America law suit was finalised. I paid £370 for the repairs and Audi refuse to repay this cost. Before I had no choice in the matter whereas now they are saying I had to pay the cost to secure the work! £370 may not sound like much compared to the £5,500 repair cost, but the heart ache I went through to get the cost so low still annoys me now.
Later in the year I had to have the breather valve replaced when the emissions light came on. Apparently it regulates the oil and air in the engine, which leads me to think this was also caused by the consumption issue. Audi wouldn't admit this of course, but what with this and all the other common issues I've had with both my A4's has made me move to MB.
my driving in mostly B roads/around town and oddly enough i noticed that pattern too - had 6 weeks of trawling to teh West coast and back and barely needed a top-up, but my usual commute usually goes through the oil.
far be it from me to suggest Audi have taken to slightly overfilling in order to stack the results, but i am very very sceptical now, especially w/ the way my MMI is behaving.
I was the same. Wife usually sits on the M60 every morning and night in rush hour so lots of stop starting. When Audi started the test I used it instead as I wanted to get 621 miles on it asap. Therefore it got blasted over the Pennines to Yorkshire a number of times and we did the miles in 2.5 weeks as I was eager to get it checked out with my warranty expiring in May this year. Wish I hadn't now but clearly town driving with variable load on the engine is worse for the oil consumption in my opinion
I found hammering my car in 4th gear on a 100 mile M4 round trip one evening got me back to the garage for the stage 2 check within 1 week!!
I finally got my car back today after having the piston rings and con rods done so only time will tell if it's been a good fix!!
So there we have it peeps. If you are doing an oil consumption test, leave it revving with a brick on pedal on your drive way, is smash it round the motorway in 3rd gear at 70 mph for the full 600 miles. Your sure to fail the test miserably but in a good way if Audi are offering huge chunks of goodwill.
I really feel for people who have bought outside of the dealer network and don't have full Audi history. I know some have had a result but clearly an uphill battle which you could do without when you have just sunk £8k plus on a second hand car thinking you have bought a reliable and well engineered product.
Yep, that's what I am looking at Hope the dealership I take it too will be good, and also not over-fill (which is awful!).
I really think it should be a recall from Audi...which is what I will argue despite not having full Audi service history (mine was an ex-demo car and has 5 audi dealership stamps, and 2 not (grr!)).
Please excuse my ignorance, but does this only apply to 2008 models onwards ? i have owned my 2007 A4 2.0tfsi Quattro for nearly two weeks, washed the car yesterday and noticed how black my tail pipes were, the car had a service when i bought it and they stated they put new plugs in, the car has done 47k with full history.I will dip the oil later to see what the levels are. Going on the state of the tail pipes should i be concerned ?
No. The engine was revised in 2009 and then again in 2012 when they discovered there was an issue with the 2009 revamp. So it should only be 2009 to 2012 engines.
Thanks for the reply, I booked the car into Audi today as I'm interested to know why my tail pipes are so sooted up already, as car is under warranty thought i best get it checked
My B6 eventually sooted up along the bottom even though I cleaned them everytime I washed the car. Having said that, I didn't clean it much!
Could I quickly ask if this is related to 08> Audi TTS cars? They have the 2.0tfsi engine
Yes. The 2.0 TFSI seems to suffer more than the other engine sizes although they are all affected!!
It's the oil consumption I would be monitoring...
No petrol engine should really need more than a litre of oil inbetween servicings let alone a litre every 600 miles...
Guys & Gals - Please view the link below again! Know it's a few weeks old but it gives more of an insight into the problem especially for the newer readers!
I wouldn't have started this thread if I didn't think that the input from this forums members could have made a difference to each 'Audi' case!
It has worked! As I have had my car fixed 'free of charge' (£5500) and no doubt lots of you viewing already have and will continue to do so!
If however it has not be repaired for free, just hang onto the car for a while and I believe (as like Audi US) there will be reimbursements looming on the horizon...
Anyway in the meantime please listen to the link below, but notice Audi HAVE sort of admitted that the Piston Ring geometry has already been changed along with the Pistons! How many more vehicles can Audi repair 'quietly' before a proper recall on all TFSI engines between 3-6 yrs appears on watchdog etc...?
Fast forward to just before ten minutes in.
Are they only acknowledging problems with the 2.0ltrs and not 1.8?
1.8 as well. But they are not as common and hence not as many reports. Mines going in on Monday to be looked at by Audi again as I am not happy with it
My wife has an 2008 A3 1.8T FSI and never had any oil problems but lately it's been using a little coolant..? Hope I dont need to contact Audi again...
So I have had the fix done at a cost of £340 with goodwill...... 799 miles later oil light on asking for it's usual 1L top up.
Car is now in Audi waiting for the phone call to go get it and here what news they have for me regarding fix and cost!!!
That's not good! I am currently on 1300 miles since the 'fix' and mmi has moved one segment which apparently is ok as engine will use some oil while pistons bed in.
This since the first fix of ...... software update, gasket seals etc, so now waiting to find out about the major fix
Thats not to bad then I was getting 600 miles after first 'fix'!
REBUILD TIME !!!! Tell Audi to get their Chequebook out !!!
Went to pick the car up and was quoted 4.5k for the rebuild. Local dealer is waiting for Audi UK to contact them back, but i will be ringing Audi UK in the morning to speak to the case manager.......Standby!!!
Be interesting to know who your case manager is? I though may have an idea..
Iv just commented in another thread about this problem - rebuild at 68K. These threads must be one of the most contended problems on the B8 forum and those reading at Audi UK - Its not going away until you recall these cars. I also want my diagnostic charges £120, £100 fuel back wasted on doing the test and an apology for the massive stress caused! Probably not going to happen!
Anyway I'm now looking for a replacement new car for the wifes A3 1.8 TFSI and she's adamant it's not going to be a VAG petrol...
So bye bye Audi for her. For me I'm not sure just yet?...
The usual process with this issue involves up to five(!) visits to the dealer:
Top up and weigh oil, Start consumption test.
Owner drives 1000km (620 miles), oil is drained and weighed. PASS if < 0.5L used
If fail, another visit to dealer for first stage rectification : ECU firmware upgrade, vacuum unit change(?). Top up and re-weigh oil...
Owner drives 1000km (620 miles), oil is drained and weighed. PASS if < 0.5L used
If fail, replace pistons and rings. $$$$
Wolfie, I'm guessing they skipped stages 1 and 2 on your car and went straight to stage 3 for the first remedial work. That's why your consumption has dropped. Ask your dealer what they did!
I'm in the same position - I've failed the first consumption test, but since the ECU/vaccum fix, the MMI gauge hasn't budged, which surprised me. I think it's good news. Dealer has been excellent though. Free MOT done at same time, 100% paid for by Audi on 67K '09 car. Haven't spoken to customer services, haven't even had to raise my voice.
Originally it was Stephen, now it's Ben
that's the thing, they haven't skipped anything. i'm in the middle of the Step 2 bit as we speak. done 480+ miles and not a blip from the MMI so far: like i say, it flashes up immediately whereas i used to have to wait a few seconds. i'm sick of looking at it to see what's happened, i'm just taking her in when the test's finished as seeing what they say, but there'll be a letter going to Audi anyways to voice my thoughts.
i guess i might not be as bad as some people as i've only got 28k on the clock but everything is getting logged in case of issues in the future.
Wise logging everything. That's what I am doing. I was going to just get rid of the damn thing but I have only had it a year and don't like the prospect of loosing 3k and having to spend another 5k for a newer car.
Audi Manchester excellent so far, found the rattle in the engine bay which they tell me is a heat shield which the other dealer could not even diagnose and I am having another oil test done to verify or dispel the original test done by the shoddy deal vs my actual experienced consumption.
Another 600 miles here I come
But maybe they think you're on stage 4 : Maybe they cocked up and did the ECU/PCV things the first time you brought the car in - Do you have a copy of the job sheet?
The "Please wait 2 minutes" message usually only appears after the oil has been topped up, or the system detect a big change from the previous level. So, possibly you do have a dodgy sensor...
there's no way they can be mixed up as to what stage of investigation i'm at, lol, the car's only been in once. i don't have a job sheet, they just did whatever they did, sealed off the oil cap and sent me off to do my 600.
i haven't used the oil thing enough to speak w/ authority, but usually i ge tthe oil light on, and when i pull in i put the MMI on to see what the level is and it usually (as far as i can recall) tells em to wait a bit and then updates.
That's my point really: there have been cases where consumption has been so obviously bad that steps 1+2 are skipped. So they might have already done the first fixes and not told you.
I was having sleepless nights over the issue and to add to the suffering, mechanical breakdowns...it was definitely bye bye Audi for me! It was the worst experience I have ever had with a retail company.
It still beggars belief that Audi insist that they do the stage 1 and 2 tests! I took my car knowing that it was using 1 litre of oil every 600 miles, told them when took the car in, surprise surprise it failed 1 and 2 and work went ahead to replace pistons etc. Had to pay for the tests but Audi stumped up for the repairs. Audi by now must realize that every 2.0tfsi built between 2009 and 2011 will need the work done at sometime, so just recall any that haven't been fixed and try and save face!
I was going to buy a new Audi for my wife but after all the stress and costs, her and I went for a new BMW Mini instead, had the last mini for 7 years and no issues what so ever!
Needless to say when my car is paid off I will seriously be looking elsewhere!
Yes - however my car failed test one by quite a margin, but looks likely to pass the second. Based on the MMI, oil consumption has been reduced by a factor of about 6, just from the ECU/PCV tweaks.
The worst thing seems to be the lack of transparency and consistency about costs. Everyone has a different story and a different bill. Maybe I was just lucky with my timing (issue reported to dealer in early Feb) but Shrewsbury Audi have been superb. 100% paid for, free MOT, and no need to argue or haggle.
Anyone know why con rods are being replaced too? The only possible reason I can think of is that they've changed the length of them to fit a piston design with the gudgeon pin located differently. Seems an odd thing to do.
Car has gone in today for oil consumption test - was told to take a picture with the mileage and oil light if it comes on.
The fact that most of the problems are with the 2.0 and not 1.8's worries me a little in terms of arguing my case, but fingers crossed!
Are the pistons for 1.8t different?
Update: Just had a call from Audi, apparently the sump plug is stuck as the threads are gone so I need to pay a call-out charge to a local specialist or pay 900quid for a new sump before the oil consumption test has even started. I officially hate my car!
Bought my 2009 58 plate 2.0tfsi a4 from an independent dealer last September. Excessive oil consumption started around a month later. After having a look online i took the car to my local Audi dealership (Aberdeen), they carried out the consumption tests and it worked out my car was using 1.5 litres of oil to 250miles. Car didnt have FDSH so i was originally told i would recieve no form of goodwill towards the £4800 repair bill. Eventually after going back and forth i was told if i got the car serviced by audi that they would be able to give me good will. This came to around £1700 and i was then told because i hadnt bought the car from them, and i wasnt a loyal customer to them that they wouldnt do any more. i then explained that i was 20 years old and couldnt be buying cars from then like some people can, i also explained to them that i had previously used their Seat Franchise to have work done on my previouse car and was told that didnt count as being a customer to the John Clark company. Luckily for me the garage i bought the car from offered to pay up £2500 of the repair bill which i found more than reasonable due to it being a common, accepted audi problem. What i dont like is that there seems to be no consistancy acros the country as to who gets what paid and why.
This issue needs to be addressed properly by Audi and everyone that has had to fork out on this repair should be fully refunded!! Its rediculous that Audi can still say that this isnt a recall matter and that they arnt responsible for it.
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