I am now in high state of Zen - I have achieved this by deciding not to look at anymore updates on this thread. This has given me a higher level of calmness and I have now entered a almost trancelike state, I will remain like this until my dealer contacts me and confirms that my car is ready for picking up and letting me choose a date when this is suitable for me. I will not chase them or customer services for threads of comfort as to where my car is / was or likely to be.
May I suggest that all those on BW 10, 11, 12, 13 also take this advice.