As my car is coming up to its first year and it has only completed about 5k, with most of my motoring around town and having looked at the Audi advice both in the Q&A here and on their website, I deduced that my car should be having a service soon. However the MMI states it is due in over 300 days time so I rang my dealership who didn't know and have suggested I ring the VAG finance to see what service plan I am on. I am paying over £14 to them over three years, thus the total amount would be over £500 which, if the MMI is to be believed, this seems to suggest I am paying for nothing to be done in the time the service plan runs for.
I find it appalling and unbelievable my dealership doesn't know when my car will need a service, despite me telling them my driving conditions and mileage. When I had ford's it was very clear my service intervals were over a time period not over mileage as driving around town is more detrimental to the engine oil. If it is the case that the MMI is accurate this means I have been ripped off by paying this amount monthly, which I would want refunded, however I think the MMI isn't correct and I should be having yearly servicing.
Anyone agree?
Edit: Rang VAG finance and they didn't know either and the department that might is closed for the weekend. Snotty email has been despatched to Audi Eastbourne.
I find it appalling and unbelievable my dealership doesn't know when my car will need a service, despite me telling them my driving conditions and mileage. When I had ford's it was very clear my service intervals were over a time period not over mileage as driving around town is more detrimental to the engine oil. If it is the case that the MMI is accurate this means I have been ripped off by paying this amount monthly, which I would want refunded, however I think the MMI isn't correct and I should be having yearly servicing.
Anyone agree?
Edit: Rang VAG finance and they didn't know either and the department that might is closed for the weekend. Snotty email has been despatched to Audi Eastbourne.
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