Thanks much guys for your help with the heated seats. My settings seem to be correct, so I ran a little bit more diag with VCDS and it appears that it's the actual panel that is broken or loaded with the wrong software. When I try to switch on seat heating via the Output Test function of the VCDS I get a message "Rejected by control unit". I'll get another panel and see if that fixes it. Another trip to the dealership hmpfh.... (