Very bizarre when you think I, and others, haven't had to do this...
I got it working by factory reset of MMI, but needed to do all option, not just Audi connect. I would try that before taking to a dealer.This is really annoying me now.
I have the Audi Connect App and it shows me that my car is parked, locked, mileage, fuel level etc etc
But I cannot get Connect to work in the car, so i cant get weather or news or Google maps etc. I have tried resetting Audi Connect in the MMI menu with no success.
I have tried logging on via email address and pass word and also the pin which i can see in the App.
Anything else i should try before booking it in to a dealer?
I've just fixed it! - amazing what a bit of angry tinkering does!
So, in Settings, Online Settings there is a option for Data Connection. Under this there is another sub menu with 4 fields, the bottom one being something like Disconnect Data Sim services or similar (i'll have another look and re post pics this evening).
Disconnect. It takes a minute or so for the fields to go grey, indicating that it has disconnected.
Reconnect. Again, it takes a minute for it to reconnect and the fields to go white again.
Thanks for this.Not sure if this will help anyone but some instructions from Audi Technical
I've tried everything listed here to try and get the Audi Connect on the MMI to sync up with my myAudi account, but it refuses to work, I just keep getting a message saying "A connection error has occurred" when I enter code under the scratch off bit with the keys. Going to take it into the dealers on the weekend to see if they can fix it.
You definitely reset the module? And deleted then re-created your myAudi profile? I had to do both before it would work for me...
When you say delete the myAudi profile, do you mean through the webpage, completely delete it and try again.
Yes, completely delete on the web page and create a totally new one. I did all the resetting in the car and found that I could get Google Earth and things to work but nothing linking to myAudi. Re-created the profile, reset the data module and all worked fine.