- Joined
- May 28, 2016
- Messages
- 499
- Reaction score
- 206
- Points
- 43
After being without my A4 for 2 weeks to the day, I finally got it back from an Audi dealership's body repair centre (won't drop names yet) in Sussex. Was in for a scuff accident repair to bumper/light from 3rd party changing lanes into the o/s front of my car 
First letdown was being told it would be 8-9 days, then contacted on that day to be told it would be longer as they needed to do a radar recalibration where the bumper had been removed for remediation work. Apparently that process takes 4 hours and was waiting for a slot in the service dept!
Car was delivered back today, and to my eye, whilst it's good, it's not what I would consider excellent, and 'as original' before the incident.
There's what looks to be an imperfection, and the smoothness between bumper / wing joins and the headlight are just not how they are 'as new'. Someone buying with a 'keen eye' would know there's been an accident repair there imo. There's also a noticeable feel around the parking sensor's rubber grommet protruding out vs. others, and the icing on the cake is a small ding/mark on the drivers door that I am sure was not there before it went in.
Difficult to picture with all the glare. My concern, which I expressed when I called the lease company to report it was that if my expectations are 'too high' and i'm just being fussy, vs. what the lease companies expectations are as they effectively own the vehicle.
Was re-assured from them that they will take my word if the car is not in the same condition as before the accident and will escalate back to bodyshop. Was curious on how others feel, as I know there are plenty of owners on here who's expectations would probably exceed mine!
Biggest downer is having to be without it again for another period of time. Really missed not being able to drive it, as any hire car you get never has the same 'toys' that mine has (driver assist predominately). Will wait to see what lease company says as they are escalating as I type this.
Paint Imperfection:
Bulge where bumper meets light, and is not a uniform gap along bottom of headlight:
Hard to see / picture but just not smooth on the join between wing/bumper
First letdown was being told it would be 8-9 days, then contacted on that day to be told it would be longer as they needed to do a radar recalibration where the bumper had been removed for remediation work. Apparently that process takes 4 hours and was waiting for a slot in the service dept!
Car was delivered back today, and to my eye, whilst it's good, it's not what I would consider excellent, and 'as original' before the incident.
There's what looks to be an imperfection, and the smoothness between bumper / wing joins and the headlight are just not how they are 'as new'. Someone buying with a 'keen eye' would know there's been an accident repair there imo. There's also a noticeable feel around the parking sensor's rubber grommet protruding out vs. others, and the icing on the cake is a small ding/mark on the drivers door that I am sure was not there before it went in.
Difficult to picture with all the glare. My concern, which I expressed when I called the lease company to report it was that if my expectations are 'too high' and i'm just being fussy, vs. what the lease companies expectations are as they effectively own the vehicle.
Was re-assured from them that they will take my word if the car is not in the same condition as before the accident and will escalate back to bodyshop. Was curious on how others feel, as I know there are plenty of owners on here who's expectations would probably exceed mine!
Biggest downer is having to be without it again for another period of time. Really missed not being able to drive it, as any hire car you get never has the same 'toys' that mine has (driver assist predominately). Will wait to see what lease company says as they are escalating as I type this.
Paint Imperfection:
Bulge where bumper meets light, and is not a uniform gap along bottom of headlight:
Hard to see / picture but just not smooth on the join between wing/bumper
