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A3 8v Bluetooth deactivated

dg-1984 Jul 16, 2018

  1. dg-1984

    dg-1984 Active Member Team Daytona Audi A3 Sportback S-line owners group Manual

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    I have just picked up an A3 sportback 64 plate.
    And the Bluetooth and telephone function do not work.
    I get Bluetooth deactivated warning and when I select activate it return saying Bluetooth function is not available.
    I have scanned the car using vcds and getting this error.
    IMG_20180716_182541-1984x1488.jpg

    I have also went into the mmi and check software and the screen returns software version as UNDEF.
    IMG_20180716_164735-1488x1984.jpg
    IMG_20180716_165039-1488x1984.jpg

    Does anyone know what the issue could be and also if I can update the software as under the update section I can select SD if I could get the download file to do it myself.
    My car's got got the extended warranty and Audi want £60 for a diagnostic.

    Thanks.
     
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  3. RJ-8V

    RJ-8V Active Member Team Daytona Audi A3 S-line owners group

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    If it has extended warranty why do they want money? It is simply not working, nothing else. So they should fix it.

    Looks like a firmware crash, seen it before. Install the latest firmware from sd card and it will probably work again.

    Verstuurd vanaf mijn SM-G925F met Tapatalk
     
  4. dg-1984

    dg-1984 Active Member Team Daytona Audi A3 Sportback S-line owners group Manual

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    Where can I get the firmware?
     
  5. dg-1984

    dg-1984 Active Member Team Daytona Audi A3 Sportback S-line owners group Manual

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    @DJAlix I have read a few posts that you have commented on and just wondering your thoughts on this.
    Thanks
     
  6. DJAlix

    DJAlix VAG Car Coding Site Sponsor Team Ibis VAG Can Professional VCDS Map User Gold Supporter quattro ODIS (Offboard Diagnostic System)

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    Only way to resolve this is to perform software version management, a process only the official dealership tool can perform. A firmware update is not gonna help. am Based in North London if you would like this sorting :)
     
  7. RJ-8V

    RJ-8V Active Member Team Daytona Audi A3 S-line owners group

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    Not true. With a firmware update you can resolve this kind of problems. If that does not work, then a SVM would be another method.

    Original VCDS Hex-net | VCP | Odis-S | Odis-E | A3 8V Facelift Limousine
     
  8. DJAlix

    DJAlix VAG Car Coding Site Sponsor Team Ibis VAG Can Professional VCDS Map User Gold Supporter quattro ODIS (Offboard Diagnostic System)

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    You mean via hacked firmware?

    Are you a forum sponsor to be advertising your tools here?
     
  9. RJ-8V

    RJ-8V Active Member Team Daytona Audi A3 S-line owners group

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    Who said hacked firmware? A weird response....

    You are not the only one with knowledge about VAG and original tools. And do you need to be a forum sponsor to have a signature?

    Original VCDS Hex-net | VCP | Odis-S | Odis-E | A3 8V Facelift Limousine
     
  10. DJAlix

    DJAlix VAG Car Coding Site Sponsor Team Ibis VAG Can Professional VCDS Map User Gold Supporter quattro ODIS (Offboard Diagnostic System)

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    Applogies, thought this was in relation to a retrofitted unit, however firmware updates to not re-activate BT licences.

    No, but we forum sponsors pay a fair amount of money to be able to advertise our tools and services.
     
    RJ-8V likes this.
  11. RJ-8V

    RJ-8V Active Member Team Daytona Audi A3 S-line owners group

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    And that's why the sponsors can show their work (which is great) and aquire new projects. I don't.

    I just share the knowledge that i have and help where i can. I'm not here to get new projects/clients...........don't even live in the UK haha.


    Original VCDS Hex-net | VCP | Odis-S | Odis-E | A3 8V Facelift Limousine
     
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  13. DJAlix

    DJAlix VAG Car Coding Site Sponsor Team Ibis VAG Can Professional VCDS Map User Gold Supporter quattro ODIS (Offboard Diagnostic System)

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    Great that you are sharing knowledge, honestly is, but I conduct business internationally and not just in the UK. Am gonna leave it there for the moment as this thread is not the place to discuss this subject.
     
  14. RJ-8V

    RJ-8V Active Member Team Daytona Audi A3 S-line owners group

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    So am i......................but im not here to get work. Its already busy enough.

    Sent me a PM if you want to discuss this.

    Original VCDS Hex-net | VCP | Odis-S | A3 8V Facelift Limousine
     
  15. DJAlix

    DJAlix VAG Car Coding Site Sponsor Team Ibis VAG Can Professional VCDS Map User Gold Supporter quattro ODIS (Offboard Diagnostic System)

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    Na, am good.
     
  16. ch1z64

    ch1z64 C'mon you's bhoy's in Green TFSI Owners Group Silver Supporter Team Sprint Audi S3 Manual

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    Now i have just been reading this post and i am all in for sharing info if it helps someone safe a few pennies and on the other hand i am all in for guys who know there Sh*t and i expect them not to give away trade secrets as that would be just cutting there own throat but what i have noticed is that @DJAlix hss offered to fix for a fee and noticed @RJ-8V has mentioned it can be fixed by Firmware but i don't see this helping hand coming out to tell the OP where he can get this firmware from hence saving him money ( mind it might **** it even worse ) .
    So being just a passerby to this post @RJ-8V it might be worth helping this guy out.
     
  17. RJ-8V

    RJ-8V Active Member Team Daytona Audi A3 S-line owners group

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    You can buy the original firmware for around 35 euro's at the dealership. But what i would do is.......claim the warranty! No hazzle to fix it yourself

    Original VCDS Hex-net | VCP | Odis-S | Odis-E | A3 8V Facelift Limousine
     
  18. ch1z64

    ch1z64 C'mon you's bhoy's in Green TFSI Owners Group Silver Supporter Team Sprint Audi S3 Manual

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    Not trying to P on anyones chips but all good n well @RJ-8V telling the guy it is the firmware but what firmware is more to the point does he need as this would ne more off a helping hand and as your like me want to save him money now as i dont know and you do please share the firmware thanks.
    I noticed it said in1 pic as ( undef ) now would that mean undefined by any chance
     
  19. DJAlix

    DJAlix VAG Car Coding Site Sponsor Team Ibis VAG Can Professional VCDS Map User Gold Supporter quattro ODIS (Offboard Diagnostic System)

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    2014 vehicle so warranty most likely expired. SVM code / FeS post update works? Not something the average person can do even if Audi sell them an update card, which they won't as in the UK these can only be sourced by authorised parties.

    OP please seek the services of a professional to resolve your issue as there is a lot that can go wrong here, which could end up costing you way more than an hour of any professionals time.
     
    ch1z64 likes this.
  20. RJ-8V

    RJ-8V Active Member Team Daytona Audi A3 S-line owners group

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    Topicstarter said he has extended warranty

    Original VCDS Hex-net | VCP | Odis-S | Odis-E | A3 8V Facelift Limousine
     
  21. DJAlix

    DJAlix VAG Car Coding Site Sponsor Team Ibis VAG Can Professional VCDS Map User Gold Supporter quattro ODIS (Offboard Diagnostic System)

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    Audi extended warranties hardly ever cover works related to MMI and entertainment systems, but if the small print say it does then of course he / she should take advantage of the cover they have, however the fact that Audi want a £60 diagnostic fee would suggest the former.
     
  22. RJ-8V

    RJ-8V Active Member Team Daytona Audi A3 S-line owners group

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    I would always try to claim the warranty. If they can help you then it would be great

    Original VCDS Hex-net | VCP | Odis-S | Odis-E | A3 8V Facelift Limousine
     
  23. dg-1984

    dg-1984 Active Member Team Daytona Audi A3 Sportback S-line owners group Manual

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    What is involved with this, just wondering on what they will be doing and what sort of money could be involved.
     
  24. DJAlix

    DJAlix VAG Car Coding Site Sponsor Team Ibis VAG Can Professional VCDS Map User Gold Supporter quattro ODIS (Offboard Diagnostic System)

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    "They" will connect to your vehicle with the official VW Group diagnostic tool and perform a procedure in order to restore your vehicles configurations. No idea what "they" might charge for these works but I would expect bill of just over £100 in the uk if a dealership completes the works.
     
    dg-1984 likes this.
  25. dg-1984

    dg-1984 Active Member Team Daytona Audi A3 Sportback S-line owners group Manual

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    Thank you for the reply. They told me there will be a charge of £60 to look at it so hopefully nothing more needed.
     
    DJAlix likes this.

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