S4 S-Tronic PLEASE ADVISE

razza1 said:
Ref repair, Google reviews for them both, ask for references from prior work if possible. Also what warranty do they give on the repair, as may differ between the two.
Depends on what excess you have


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£50 excess and 100% payout
 
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Just read reviews on VAGBolton, been going 22 years, have their own website and very good reviews, very quick turn around and go above and beyond apparently. More expensive than some but probably worth it for what your gonna get and and courtesy car! Just a bit far from Daventry but will enjoy the drive back if all is sorted! Might use a whole tank of fuel though, but well worth it!!!
 
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I've got 3D Transmissions written down in case I ever need it. :D :(
 
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Hi Kevin,

Have you tried driver transmissions in Birmingham. They are based in Digbeth. Only ever used them for gearbox oil change myself but my dad used to be a trader and always took cars to them for clutches and gearboxes. Worth a try as sounds like they are quite local to you.
 
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magrillz said:
Hi Kevin,

Have you tried driver transmissions in Birmingham. They are based in Digbeth. Only ever used them for gearbox oil change myself but my dad used to be a trader and always took cars to them for clutches and gearboxes. Worth a try as sounds like they are quite local to you.
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For some reason I have heard of them but I don't know if that's a good thing or a bad thing? I called a few specialists and only 2 stick out in my mind. I will research it and find out. Many thanks. There is a place that does the solenoids and reconfigure for £699 in London all in without removing anything yourself unless I'm actually talking about this one in Birmingham lol, I get confused sometimes!!! :blink:
 
Kevin S4 Avant said:
For some reason I have heard of them but I don't know if that's a good thing or a bad thing? I called a few specialists and only 2 stick out in my mind. I will research it and find out. Many thanks. There is a place that does the solenoids and reconfigure for £699 in London all in without removing anything yourself unless I'm actually talking about this one in Birmingham lol, I get confused sometimes!!! :blink:
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Just remembered tried to call them but didn't get through, will give them a call Monday :)
 
Keef said:
@magrillz long time no see!
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Hiya Keef, yes been a while, hope all is well?! I now find myself in forums looking for answers to questions like "why won't my baby stop crying"

Joking aside all good just not had much time to post much but been lurking and keeping an eye on the forum when I can.

Sorry for going off topic anyway!
 
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magrillz said:
Hiya Keef, yes been a while, hope all is well?! I now find myself in forums looking for answers to questions like "why won't my baby stop crying"

Joking aside all good just not had much time to post much but been lurking and keeping an eye on the forum when I can.

Sorry for going off topic anyway!
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That's quite alright mate, your welcome to talk about what you like ;)
 
Does anyone know if the mechatronics unit or the solenoids on it would come under wear and tear as just wondering what the warranty company will try and use to get out of paying up?
 
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razza1 said:
Both will be covered as its an electronic control unit.
Mine was covered. The solenoids are part of it. Shouldn't be wear and tear on them



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Thanks, that makes me feel a lot better, was yours manufacturer warranty or after market? Just thinking of what excuses they could come up with not to pay out as only had the car and policy a couple of months :/
 
Auto protect after market. Rated the T&Cs about mech unit. As the solenoids has been a problem it was actually classed as a mechanical failure not electrical, but the unit was covered anyway.
If you take it to an Indy it's likely the response will be new mech unit which the warranty should cover instead of them sending you to a gearbox specialist for the repair.
I'd go that route tbh. You get a complete new mech unit with a 2 yr Audi warranty on it, vs a repair from a repair place that can vary 6mths to 1yr.
Also reduces risk of other issues coming up.
The prior owner to me paid £1200 to have the repair done on the speed sensor loom, only for me to have more issues 6mths later.
Best bet is a new mech unit, so go to Audi or an Indy would be my advice....


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razza1 said:
Both will be covered as its an electronic control unit.
Mine was covered. The solenoids are part of it. Shouldn't be wear and tear on them



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Also had s tronic oil and filter at Audi main dealer which got a clean bill of health and an advisory of near side rear shock leaking and discs and pads needed for fronts. I have also had major service at 53k miles at indie as didn't feel the need to pay extortionate amount to Audi to change oil, spark plugs and filters and was pretty confident most normal indie garages could even manage to perform the task of a service without the huge bill!!! So I have kept to my side of the bargain but will warranty direct and what needs to go wrong with the gearbox before they will honour their side of the deal???
 
razza1 said:
Auto protect after market. Rated the T&Cs about mech unit. As the solenoids has been a problem it was actually classed as a mechanical failure not electrical, but the unit was covered anyway.
If you take it to an Indy it's likely the response will be new mech unit which the warranty should cover instead of them sending you to a gearbox specialist for the repair.
I'd go that route tbh. You get a complete new mech unit with a 2 yr Audi warranty on it, vs a repair from a repair place that can vary 6mths to 1yr.
Also reduces risk of other issues coming up.
The prior owner to me paid £1200 to have the repair done on the speed sensor loom, only for me to have more issues 6mths later.
Best bet is a new mech unit, so go to Audi or an Indy would be my advice....


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Basically how badly does it have to fail before they will replace it as only doing what I described at the moment and not sure if it's even throwing any faults yet. Also what indie do you use or trust to replace something like that and reconfigure the gearbox after with ODIS? Any recommendations around the Northamptonshire/Midlands area would be greatly appreciated :)
 
razza1 said:
Been in a lot of conversations recently about boxes recently, have you had errors ping up?


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No errors had shown up a few weeks ago on vagcom but will get my mate to plug it in tomorrow ans have a look. It has to throw something before they pay out? They won't replace it on the basis that something is amiss and could be causing further damage to the gearbox? Mechanical failures don't always tend to throw faults immediately into the very last minute and it's all a bit too late by then!!!
 
Most aftermarket and extended warranties don't pay out until something has actually broken/failed,usually a very obvious issue or error codes being present.
VAG works in Reading were who I trusted, but then when it came to the gearbox they were "phoning a friend", they suggested exactly the same as Audi, oil change and software update, didn't fix it so mech unit replacement, that didn't work so gearbox replacement needed.
Warranty company agreed with them. My limit didn't cover a 12k cost for that so sought other advice and found this repair place.
The warranty company needed to see the problem as well, which was an issue as if it appeared, when you stopped and started the car it disappeared. Luckily the error codes were stored so they could scan it with the warranty engineer present to show the errors.
I got a new mech unit upon advice from Indy and warranty agreed.
Turns out it was the clutches but warranty wouldn't cover those.


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razza1 said:
Most aftermarket and extended warranties don't pay out until something has actually broken/failed,usually a very obvious issue or error codes being present.
VAG works in Reading were who I trusted, but then when it came to the gearbox they were "phoning a friend", they suggested exactly the same as Audi, oil change and software update, didn't fix it so mech unit replacement, that didn't work so gearbox replacement needed.
Warranty company agreed with them. My limit didn't cover a 12k cost for that so sought other advice and found this repair place.
The warranty company needed to see the problem as well, which was an issue as if it appeared, when you stopped and started the car it disappeared. Luckily the error codes were stored so they could scan it with the warranty engineer present to show the errors.
I got a new mech unit upon advice from Indy and warranty agreed.
Turns out it was the clutches but warranty wouldn't cover those.


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Clutch packs covered in mine and gearbox, all work up to value of car which is about £16k if you go by the guide but £18k if you go by my wallet!!! Hopefully
It's nothing that major!!! It's getting really confusing. What would the warranty engineer want to come and see?
 
Clutches will be covered if mechanical failure, it it breaks. If it's burnt though it won't be covered...mine were burnt and scorched.
If my limit was high enough I could have gone to Audi, they would have diagnosed a new box and I would've been ok.
I took it elsewhere and they wanted to see the diagnosis, which was only complete when the box was stripped. When stripped down they wanted to see the failed parts and thus confirmed not to pay out as not a mechanical failure. I had wear and tear on the policy as well, and argued I couldn't be killing the clutch by riding or hammering it hard as its an auto, but fell on deaf ears.
Engineer would want to see the car with the error present, which if an intermittent issue is a real problem.


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Really sounds like hard work, but isn't clutches wear and tear? Especially clutch packs on a dsg that are bathed in oil??? Lol
 
And they wouldn't be able to tell just by looking at a mech unit, they would only be able to go by a fault code? They're not mechanics just engineers? Could they tell just by looking at a mech unit??? Would be handy actually if they could then you wouldn't have to rely on just a fault, they could diagnose it themselves! lol.
 
This is where the t&cs can be deceptive.
It would cover failure through wear and tear, but excluded specifically burnt or worn clutches.
Naively I assumed that was for manuals only. Just another way for them to avoid paying out.
Yes, it was hard work. Took months of pain and stress and put me off the brand for life. Especially when you spend that long looking into it. Other countries had their warranties extended until 10yrs or 100k miles for the box as was such an issue.
As much as the box is good when working, I'd not buy another Audi auto again. Worry too much about it...
Even their own "master techs" don't have a clue. They go through a list of call centre like checks, if the response still doesn't fix it than it turns into a non serviceable, need a new box answer. However gearbox places can magically fix these in repairable issues... Don't trust Audi anymore


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Kevin S4 Avant said:
And they wouldn't be able to tell just by looking at a mech unit, they would only be able to go by a fault code? They're not mechanics just engineers? Could they tell just by looking at a mech unit??? Would be handy actually if they could then you wouldn't have to rely on just a fault, they could diagnose it themselves! lol.
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To get the mech unit out though you're talking 8hrs of labour, plus you need to renew the oils and filter etc, so about £800 to do that. And unlikely due to the amount of electronics in the box that they'd be able to look at a non connected box and see an error. I would risk that for them to say no.
 
razza1 said:
To get the mech unit out though you're talking 8hrs of labour, plus you need to renew the oils and filter etc, so about £800 to do that. And unlikely due to the amount of electronics in the box that they'd be able to look at a non connected box and see an error. I would risk that for them to say no.
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I was told 3 hours to remove mech unit
 
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I had a brand new factory box fitted by a gearbox specialist, paid for by the warranty company (nearly a £10k bill) mine did not have any warning lights of fault codes, but after the engineer from the warranty company drove the car, and witnessed the fault characteristics for himself first-hand, he authorised the replacement 'box.
 
sixpot said:
I had a brand new factory box fitted by a gearbox specialist, paid for by the warranty company (nearly a £10k bill) mine did not have any warning lights of fault codes, but after the engineer from the warranty company drove the car, and witnessed the fault characteristics for himself first-hand, he authorised the replacement 'box.
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Where the faults bad? And where did he drive the car? From a garage?
 
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