Hi All,
I've been lurking here for a little while reading posts, looking at pictures and trying to decide whether or not I should have an S4 Avant!
My story is somewhat long winded, so the short version:
Brought a Merc in July 2016 for Sept 2016 delivery, picked up on 1st Sept.
Took car on holiday to Cornwall, second day EML light came on, car done 1100 miles. Car has now been rejected due to having a cabin full of water.
Had various arguments with Mercedes dealership, and Merc UK involved., but finally ordered a higher spec replacement car in mid Nov for Feb/March delivery.
Heard no more.
Merc UK phoned Merc dealership last Thursday to ask on status, they told them car was to be delivered March.
Next day Merc Dealership Emailed me saying car is not going to be delivered as they have run out of leather dash, so won't be til May/June but no confirmed dates.
I don't believe a car was ever ordered in Nov, and Thursday's call just reminded them!
There is a LOT more I can add, but TBH, I don't want to bore you, lets just say customer service goes a long way and it's clear Merc aren't good with it!
So it's time to make a decision, stick with Merc, or Jump ship to Audi!
Choice:
1) Stay with the Merc Order C250d Met Red lots of options Premium Plus, Driving Assistance, HUD, 19's, Leather dash, 360 camera, black pack. £510 pcm £2000 deposit 48 Months PCP
I am currently driving a C300h loan car which is costing me nothing.
Car means I have to accept new VED rates which adds approx £30 pcm if you calculate it in that way.
2) Have an S4 Avant. Loose the Merc loan car and get my deposit back (hopefully). This means I need an In Stock S4 of which there are a few in the country. My main option was to have Active Cruise in my new car, no in stock cars have this
So deals I've been offered on 48 month pcp £2000 deposit:
Mythos Black: 19's, Vision Pack, Privacy glass, Camera sign recog, elec mirrors, mem seats £580 pcm.
Manhatten Grey: Light & Vision Pack, Privacy glass, Rear camera, FB SW, Quattro Sports Diff £599 pcm.
I'll have to accept my wanting the active cruise is out of the window as my choice is limited unless I order new car and buy a temp car.
What's peoples thoughts? Stay with Merc and wait (hoping its now ordered) or Audi S4 here I come?
I've been lurking here for a little while reading posts, looking at pictures and trying to decide whether or not I should have an S4 Avant!
My story is somewhat long winded, so the short version:
Brought a Merc in July 2016 for Sept 2016 delivery, picked up on 1st Sept.
Took car on holiday to Cornwall, second day EML light came on, car done 1100 miles. Car has now been rejected due to having a cabin full of water.
Had various arguments with Mercedes dealership, and Merc UK involved., but finally ordered a higher spec replacement car in mid Nov for Feb/March delivery.
Heard no more.
Merc UK phoned Merc dealership last Thursday to ask on status, they told them car was to be delivered March.
Next day Merc Dealership Emailed me saying car is not going to be delivered as they have run out of leather dash, so won't be til May/June but no confirmed dates.
I don't believe a car was ever ordered in Nov, and Thursday's call just reminded them!
There is a LOT more I can add, but TBH, I don't want to bore you, lets just say customer service goes a long way and it's clear Merc aren't good with it!
So it's time to make a decision, stick with Merc, or Jump ship to Audi!
Choice:
1) Stay with the Merc Order C250d Met Red lots of options Premium Plus, Driving Assistance, HUD, 19's, Leather dash, 360 camera, black pack. £510 pcm £2000 deposit 48 Months PCP
I am currently driving a C300h loan car which is costing me nothing.
Car means I have to accept new VED rates which adds approx £30 pcm if you calculate it in that way.
2) Have an S4 Avant. Loose the Merc loan car and get my deposit back (hopefully). This means I need an In Stock S4 of which there are a few in the country. My main option was to have Active Cruise in my new car, no in stock cars have this
So deals I've been offered on 48 month pcp £2000 deposit:
Mythos Black: 19's, Vision Pack, Privacy glass, Camera sign recog, elec mirrors, mem seats £580 pcm.
Manhatten Grey: Light & Vision Pack, Privacy glass, Rear camera, FB SW, Quattro Sports Diff £599 pcm.
I'll have to accept my wanting the active cruise is out of the window as my choice is limited unless I order new car and buy a temp car.
What's peoples thoughts? Stay with Merc and wait (hoping its now ordered) or Audi S4 here I come?