Hello,
Bit of a shout out for help please.
I took my car to Audi for a service a few weeks ago as part of my finance deal it was "Free" and at the same time they did a software update to the car. Its an A3 8V 2017 sallon.
Since I had it back my reverse camera no longer showed up, but using VCDS I have re-coded it and its working.
I had a flat tyre and then I got a solid TPMS sign in the dash display, even after I pumped it up and reset the values it wouldn't go away. I coded it away with VCDS as it said I had TPMS installed so I said I didn't. I let a different tyre down and drove a few streets and it alerted me of the flat tyre which I pumped back up and reset via the menu on the screen and its been fine since so Im not sure if it thought it had 2 different types of pressure monitor systems installed?
My passenger side mirror no longer folds out when I start the car, I have to set the switch to fold them in and then put it back to the 12 o`clock position and they both fold out flawlessly.
The drivers side has no issue at all, it folds in when I lock it and out when I start the car. The passenger side folds in when I lock it but then not back out. Yet it works perfectly from the switch, it doesn't stick, creak or anything, it just works.
My headlight washers no longer work either, I never used to intentionally use them anyway but now they just don`t work. I used to see the little puffs of mist either side of my bonnet every so often when using the wipers if I held them rather than the quick pull back of the stick. I set up a tripod on with my camera and went through a hell of a lot of fluid trying to see if they worked, and they don`t. I tried with the headlights on full and dipped, they are Xenon headlights too.
Lastly I had to re ad my phone to the car as it was as if it had not connected to it before. I thought this was strange as other things like my stored and previous sat-nav destinations were still there so this may just have been a "glitch".
I tried to contact them multiple times about this, the people on the desk transfer me to service after I've told them the issue, that goes to an answer machine where I attempt to leave a message, you press 0 to save and send and hey presto the mailbox is full.
I had an email saying the MOT is due and for £49.99 they would cover any MOT failures up to £750 so I went in and asked, bringing up that only a few weeks ago everything worked until I had my car seen to. I asked if they would fix what they broke in the service or fix it under the MOT guarantee. I was told by a manager that all the things stopping working on the day of the service was a coincidence and that I have to pay £144 just for diagnostics before they even try to fix the issues.
I`m not a stingey person but I don`t see why I have to pay for it? There`s no point in lying about these things as if I had broken it somehow I would pay to fix it.
They still haven't fixed my leaking back windows that I`ve been complaining about since a few days into ownership whilst I had 6 months warranty remaining and that`s nearly 2 years ago now after speaking to Stoke Audi where I bought it, Bridgend Audi being my closest dealer and Audio head office.
I`m ranting and going off course now. I have looked through everything I can find and cant find a fix to my problem. I have a scan of my car that I will copy and paste below, Im hoping its a coding issue for both the mirror and the headlight washers as that is all I have left to get working again. I know the MOT needs the headlight washers.
If anyone could have a read and possibly help me out that would be great.
As I said, I have VCDS I bought 4 Audi`s ago and have done coding on them all, I`m not an expert, just follow the guides but I`m properly stumped now!
Thank you in advance,
Chris
Bit of a shout out for help please.
I took my car to Audi for a service a few weeks ago as part of my finance deal it was "Free" and at the same time they did a software update to the car. Its an A3 8V 2017 sallon.
Since I had it back my reverse camera no longer showed up, but using VCDS I have re-coded it and its working.
I had a flat tyre and then I got a solid TPMS sign in the dash display, even after I pumped it up and reset the values it wouldn't go away. I coded it away with VCDS as it said I had TPMS installed so I said I didn't. I let a different tyre down and drove a few streets and it alerted me of the flat tyre which I pumped back up and reset via the menu on the screen and its been fine since so Im not sure if it thought it had 2 different types of pressure monitor systems installed?
My passenger side mirror no longer folds out when I start the car, I have to set the switch to fold them in and then put it back to the 12 o`clock position and they both fold out flawlessly.
The drivers side has no issue at all, it folds in when I lock it and out when I start the car. The passenger side folds in when I lock it but then not back out. Yet it works perfectly from the switch, it doesn't stick, creak or anything, it just works.
My headlight washers no longer work either, I never used to intentionally use them anyway but now they just don`t work. I used to see the little puffs of mist either side of my bonnet every so often when using the wipers if I held them rather than the quick pull back of the stick. I set up a tripod on with my camera and went through a hell of a lot of fluid trying to see if they worked, and they don`t. I tried with the headlights on full and dipped, they are Xenon headlights too.
Lastly I had to re ad my phone to the car as it was as if it had not connected to it before. I thought this was strange as other things like my stored and previous sat-nav destinations were still there so this may just have been a "glitch".
I tried to contact them multiple times about this, the people on the desk transfer me to service after I've told them the issue, that goes to an answer machine where I attempt to leave a message, you press 0 to save and send and hey presto the mailbox is full.
I had an email saying the MOT is due and for £49.99 they would cover any MOT failures up to £750 so I went in and asked, bringing up that only a few weeks ago everything worked until I had my car seen to. I asked if they would fix what they broke in the service or fix it under the MOT guarantee. I was told by a manager that all the things stopping working on the day of the service was a coincidence and that I have to pay £144 just for diagnostics before they even try to fix the issues.
I`m not a stingey person but I don`t see why I have to pay for it? There`s no point in lying about these things as if I had broken it somehow I would pay to fix it.
They still haven't fixed my leaking back windows that I`ve been complaining about since a few days into ownership whilst I had 6 months warranty remaining and that`s nearly 2 years ago now after speaking to Stoke Audi where I bought it, Bridgend Audi being my closest dealer and Audio head office.
I`m ranting and going off course now. I have looked through everything I can find and cant find a fix to my problem. I have a scan of my car that I will copy and paste below, Im hoping its a coding issue for both the mirror and the headlight washers as that is all I have left to get working again. I know the MOT needs the headlight washers.
If anyone could have a read and possibly help me out that would be great.
As I said, I have VCDS I bought 4 Audi`s ago and have done coding on them all, I`m not an expert, just follow the guides but I`m properly stumped now!
Thank you in advance,
Chris