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- Feb 21, 2017
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Back at the start of 2019 I had my sunroof replaced under warranty (I am sure there are posts on this in the forum as well). They had my car for over 2 months and I wasn’t happy it took them so long.
Eventually after about a month it started making noises again - on this brand new sunroof - I told them by email and also told them I wasn’t coming back anytime soon as I wanted to have my car and use it. So It went through the summer and got to winter last year and I didn’t want to mess about then. Onto 2020 and I was going to take it when the pandemic hit - and now finally I decided (with my warranty up in Feb next year) so visit them about it.
And... Apparently my warranty is invalid as it hasn’t had the sun roof serviced every 20,000 miles.
I knew nothing about this and they claimed that whoever serviced my car should have known about this - I used a local independent - they said they will look at it and oil it up but thats it.
Is this correct? Anyone know?
Eventually after about a month it started making noises again - on this brand new sunroof - I told them by email and also told them I wasn’t coming back anytime soon as I wanted to have my car and use it. So It went through the summer and got to winter last year and I didn’t want to mess about then. Onto 2020 and I was going to take it when the pandemic hit - and now finally I decided (with my warranty up in Feb next year) so visit them about it.
And... Apparently my warranty is invalid as it hasn’t had the sun roof serviced every 20,000 miles.
I knew nothing about this and they claimed that whoever serviced my car should have known about this - I used a local independent - they said they will look at it and oil it up but thats it.
Is this correct? Anyone know?