Hi guys / girls - wonder if you can help!
I bought an S4 Avant last year and put an Audi Extended Warranty on it. My S-Tronic box has failed and Mondial are refusing to honour the warranty claim because the car did not have the S-Tronic oil change at 40,000 miles. I won't mention the Audi Dealer name but they instead changed the S-Tronic oil at 42,000 miles.
Am I being unreasonable in thinking this is totally insane? And that Audi UK should foot the bill? It is in excess of £8000.
Any help or advice would be really welcome, it has really knocked me for six!
I bought an S4 Avant last year and put an Audi Extended Warranty on it. My S-Tronic box has failed and Mondial are refusing to honour the warranty claim because the car did not have the S-Tronic oil change at 40,000 miles. I won't mention the Audi Dealer name but they instead changed the S-Tronic oil at 42,000 miles.
Am I being unreasonable in thinking this is totally insane? And that Audi UK should foot the bill? It is in excess of £8000.
Any help or advice would be really welcome, it has really knocked me for six!