Hey, so I’m having my pan roof replaced by Audi under warranty. It has been creaking going over bumps. They had a small look at it when it was in for something else and they told me it’ll be a full weeks job to pull the headlining down, rip the glass out etc. It made things worse at first (it was rattling as well as creaking) until i got it home and adjusted the 2 screws at the back of the glass. Creaking didn’t stop. They are now replacing the cassette that it goes in. Ive had a brief look at the repair manual and ive seen it requires some of the plastic housing to be cut away with an angle grinder. They rang me today and said they didn’t realise it needed so much to be removed and dont want to do the work themselves and have now advised they are going to get a specialist bodyshop in to do the cutting for them. I feel really nervous about letting this go ahead and can’t believe that the cassette is not a properly serviceable/replaceable part. I’m scared they may damage something, especially my paintwork or make a cut where there is not supposed to be one or something like that. has anyone ever had a replacement cassette? I’m half tempted to tell them to put it back together and I’ll deal with the creaking rather than go through this!