Aux input not working

itrelnet

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I recently bought a 2008 audi tt with the audi symphony head unit and bose sound system. The regular FM/AM radio works fine, but I can't for whatever reason get the aux to work. I've tried multiple devices (being a Galaxy S9, Galaxy S7, and iPhone 6s) and multiple different AUX cables, all of which I know worked, and nothing but a light crackling noise will come through the stereo
 

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