Uno98988
Registered User
I just came to booking the mot for my car. The service is not due for another 5 months so I probably won't bother just yet, everything is running as it should. I applied online, booked my car in for 28/02 and ticked the box for the courtesy car. At this point no costs were mentioned.
Later on in the day I got a call to confirm the appointment and once I have asked about the courtesy car, the lady on the phone advised that there will be a £25 charge for it. When I questioned this she said this has been applied to all Audi services. I very much doubt this. I know for a fact Mazda, Mercedes and Ford offer courtesy cars for free... so why don't Audi do this?
I sent a request to the Audi in Milton Keynes and currently waiting to see if they also want to charge for the courtesy car.
End of the day it's not a massive amount and I kind of understand why they would apply this charge but I don't think it's the right business move.
Later on in the day I got a call to confirm the appointment and once I have asked about the courtesy car, the lady on the phone advised that there will be a £25 charge for it. When I questioned this she said this has been applied to all Audi services. I very much doubt this. I know for a fact Mazda, Mercedes and Ford offer courtesy cars for free... so why don't Audi do this?
I sent a request to the Audi in Milton Keynes and currently waiting to see if they also want to charge for the courtesy car.
End of the day it's not a massive amount and I kind of understand why they would apply this charge but I don't think it's the right business move.