Audi Connect subscription renewal

Smickers

Registered User
After a free renewal of licences for Audi Connect, my subscription is due to expire. Equally I'm sure a lot of tech pack owners will be in the same boat for 66 plate vehicles. Has anybody got an idea of prices? Or if I purchase a data sim, will this give me the same functionality? TIA
 

Happy Grumpz

Registered User
Smickers, contact Audi customer services, I've read other have done the same and they've just extended the licence FOC.

Good luck :)
 

Happy Grumpz

Registered User
Actually, this was further down...

Audi UK Customer Care is no longer able to request Audi Connect Licence renewals due to recent changes in their procedures, they recommend getting in touch with their dedicated Audi Connect Team directly on 0800 279 2884. Their telephone lines are open 24 hours a day and 7 days a week.

I renewed my licences through channel earlier today. The only information they need is the VIN of your car. The process can take up to 10 working days to complete.
 

cuke2u

Registered User
After a free renewal of licences for Audi Connect, my subscription is due to expire. Equally I'm sure a lot of tech pack owners will be in the same boat for 66 plate vehicles. Has anybody got an idea of prices? Or if I purchase a data sim, will this give me the same functionality? TIA
Mine was due expire on the 29th October, after three years. Drove the car on that day and found that the licences had rolled over for another year...
 

gregpot2000

Registered User
Yeah just drop them an email with your vin they'll do it for free. Did mine earlier this year....they made a mistake and did it for 2 not 1 year!

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cuke2u

Registered User
Didn't have to do that, others with the same three year connect free subscription had the same experience. It's only with the sd card based sat nav would you need to contact Audi .
 

Fozzie1960

Registered User
Didn't have to do that, others with the same three year connect free subscription had the same experience. It's only with the sd card based sat nav would you need to contact Audi.
Not strictly true because mine did not roll over automatically. Hence my post explaining that Audi UK Customer Care is longer responsible for extending licences.
 

cuke2u

Registered User
Ah, my apologies I did't realise yours hadn't. I stand corrected...
 

shadenville

Registered User
Mine expired a few days ago - but I just reached out to Audi UK via twitter, I then had a quick message back saying that they’d extend it if I DM’d them with my VIN - which I did. Was showing in the MMI as extended by a year a few days later.


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Fozzie1960

Registered User
That’s interesting because when I reached out to Audi UK they responded with the message in the attached,

32E6EB9C-0693-46E9-822D-5E7FBD3A1E86.png
 

shadenville

Registered User
Looking back - I actually sent them messages at the end of October, even though it only expired yesterday - so they may have changed policy as from 1st Nov?


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