Or maybe its just Nokia are ***** now, lol, I used to love them but they became so unreliable with constant crashes, so switched to SE which also now have lost there way, but had this Samsung Tocco for ages now & I have to say after testing several new phones recently free from orange I still find it hard to be beaten after more than a year of use, after sevral firmware upgrades in beginning I found, it works perfectly & perfect size aswell, touch screen is very good.