Hi guys,
So I was just wondering if anyone has had to deal with Audi UK before and how have they been in regards to solving your complaint?
Just incase you're reading my issue for the first time, my complaint is in regards to a severe speaker rattle on my Audi A4 Saloon with the Audi Speaker System.
The car has been taken into Vindis Beford twice now and has come out worse. The speaker on the dash that did not rattle before, now has an annoying rattle. They did replace the 2 subs on the parcel shelf, however it made no difference whatsoever as the parcel shelf still rattles. This is not mentioning the door speakers, both the driver and passenger side..
They rattle horribly and it has honestly put me off listening to music in my car all together. It sounds attrocious. My brother who picked the car up on the previous occasion was told that the issue with the speaker system was down to a design flaw.. My car has come out worse than it was originally and I have no faith in the dealer solving this issue.
Quite frankly, I understand it's a lease, but I don't pay for a car with a design flaw. Technically, would this not mean that the car has been mis-sold as it's something that they cannot do much about? It's not fit for purpose and I don't see why I should pay for something that isn't up to the job.
So I have referred this to Audi UK complaints and I'm very tempted to cancel my lease depending on how this pans out. I happen to have a relative who purchased a RS3 with the infamous brake squeel and another dealership have done nothing to resolve this matter.. Despite it being escalated to Audi UK.
The car still squeels despite brake replacements and all sorts of work.. So I don't know what to expect from an escalation to Audi UK.
Does anyone have any experience with Audi UK, and how was it?
So I was just wondering if anyone has had to deal with Audi UK before and how have they been in regards to solving your complaint?
Just incase you're reading my issue for the first time, my complaint is in regards to a severe speaker rattle on my Audi A4 Saloon with the Audi Speaker System.
The car has been taken into Vindis Beford twice now and has come out worse. The speaker on the dash that did not rattle before, now has an annoying rattle. They did replace the 2 subs on the parcel shelf, however it made no difference whatsoever as the parcel shelf still rattles. This is not mentioning the door speakers, both the driver and passenger side..
They rattle horribly and it has honestly put me off listening to music in my car all together. It sounds attrocious. My brother who picked the car up on the previous occasion was told that the issue with the speaker system was down to a design flaw.. My car has come out worse than it was originally and I have no faith in the dealer solving this issue.
Quite frankly, I understand it's a lease, but I don't pay for a car with a design flaw. Technically, would this not mean that the car has been mis-sold as it's something that they cannot do much about? It's not fit for purpose and I don't see why I should pay for something that isn't up to the job.
So I have referred this to Audi UK complaints and I'm very tempted to cancel my lease depending on how this pans out. I happen to have a relative who purchased a RS3 with the infamous brake squeel and another dealership have done nothing to resolve this matter.. Despite it being escalated to Audi UK.
The car still squeels despite brake replacements and all sorts of work.. So I don't know what to expect from an escalation to Audi UK.
Does anyone have any experience with Audi UK, and how was it?