So the day finally came on Friday for my new car to be delivered. It is a company car but I have the choice to pay in and get upgrades on the vehicle so I went for:
S Line
Daytona Grey paint
Comfort pack
Light pack
Mono pur (yes, yes I know but so far I like it)
19" Wheels
Audi sound
Privacy glass
Hill hold
I turn up to collect it to find the delivery guy using detailer spray all over the car as it's covered in grime, I ask why it hasn't been prepped before delivery the response I get is "cos it's been on an airfield in Oxford, mate"
Okay then, I tell him to stop cleaning this way and he stares at me blankly. Then the real shocker the drivers side bolster and the passenger bolster (only one side in each) is really ruffled up. The rear seats are fine but leather in between the seats has two divots in it. There is also a leather scare right in the middle, now I realise leather is a natural material but how this left the factory like this is a mystery.
The footwells are dirty like someone has been sitting in there and the drivers car mat is filthy with ground in dirty water.
My fleet manager says we should reject the car but after many phone calls I take it on the understanding the issues will be resolved.
What was supposed to be an enjoyable day turned into a nightmare which is a real shame as the car itself looks lovely and the interior is a joy to be in, Mono pur FTW!
Right, feel better now. Updates to follow.....and maybe some pics.
S Line
Daytona Grey paint
Comfort pack
Light pack
Mono pur (yes, yes I know but so far I like it)
19" Wheels
Audi sound
Privacy glass
Hill hold
I turn up to collect it to find the delivery guy using detailer spray all over the car as it's covered in grime, I ask why it hasn't been prepped before delivery the response I get is "cos it's been on an airfield in Oxford, mate"
Okay then, I tell him to stop cleaning this way and he stares at me blankly. Then the real shocker the drivers side bolster and the passenger bolster (only one side in each) is really ruffled up. The rear seats are fine but leather in between the seats has two divots in it. There is also a leather scare right in the middle, now I realise leather is a natural material but how this left the factory like this is a mystery.
The footwells are dirty like someone has been sitting in there and the drivers car mat is filthy with ground in dirty water.
My fleet manager says we should reject the car but after many phone calls I take it on the understanding the issues will be resolved.
What was supposed to be an enjoyable day turned into a nightmare which is a real shame as the car itself looks lovely and the interior is a joy to be in, Mono pur FTW!
Right, feel better now. Updates to follow.....and maybe some pics.