What did you ask for? Theoretically you just ask for the cable that is compatible with whatever phone/iPod etc you have. The cable pack I was given included the iPhone cable and the USB cable. Surprised you only got USB.
i was under the impression it should come with the car but i never got asked which one i would need. the usb one is useless to me really as all my connections are lightning ones....
I had a pack of two Apple connectors in mine when I collected it. Useless as I have an Android!
No issues with replacing it, although a mini USB arrived first which then had to be replaced with a micro USB
You are entitled to one for free with the car. But a good salesman of course has to ask what colour cable you need for your device. Best to pre-empt him and request the correct cable. There are a few threads on pre-collection and collection checklists that are worth digging out so that you can ensure everything is ready on the day.
As an aside, I got the new green lightning cable and it broke after 2 months. Very flimsy casing came apart. So treat with care.
Great guys, I will request green and usb - awaiting iPhone and have Samsung S4 currently and have Nokia work phone - assuming USB will be ok for Samsung and Nokia?