Hello people, i was wondering what your opinions are on the following...
I purchased my Audi about 6 weeks ago from a main dealer.
Last week i took the audi to my local main dealer to get a key coded. All fine.
When i picked up the audi the local dealer advised me that the rear break pads are 80% worn and the break discs need to be changed.
Having only had the car 6 weeks, i contacted the original dealer and questioned this. How can they sell me a car with 80% worn pads?
I questioned the whole Multi Point Check system but they're response was - well, we did our checks and everything seemed to be fine.
I mentioned that as a consumer i shouldnt be paying for this. Whats worse is that the original dealer also carried out an MOT a week prior to selling me the car. How did they not pick up on this? Again, sorry sir.....we did our checks, blah blah.
Additionally:
Ive only just realised that they didnt provide a service booket within all the documentation. Theyre offering to get this sorted (after giving me the, 'well, audi now store all service history online so we dont really send out service booklets) but im pretty ****** off to be honest.
what do you guys think? im thinking of taking this further. not very happy at all.
thanks
Joe
I purchased my Audi about 6 weeks ago from a main dealer.
Last week i took the audi to my local main dealer to get a key coded. All fine.
When i picked up the audi the local dealer advised me that the rear break pads are 80% worn and the break discs need to be changed.
Having only had the car 6 weeks, i contacted the original dealer and questioned this. How can they sell me a car with 80% worn pads?
I questioned the whole Multi Point Check system but they're response was - well, we did our checks and everything seemed to be fine.
I mentioned that as a consumer i shouldnt be paying for this. Whats worse is that the original dealer also carried out an MOT a week prior to selling me the car. How did they not pick up on this? Again, sorry sir.....we did our checks, blah blah.
Additionally:
Ive only just realised that they didnt provide a service booket within all the documentation. Theyre offering to get this sorted (after giving me the, 'well, audi now store all service history online so we dont really send out service booklets) but im pretty ****** off to be honest.
what do you guys think? im thinking of taking this further. not very happy at all.
thanks
Joe