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"If a bird crapped on your head, you wouldn't expect it to eat into your skin and scar you for life!!! "
Maybe it would if you left it there for 48 hours!
Fact is Audi won't even concede that there is a design flaw in the Concert radio (the well publicised volume memory problem) as they'd have to replace 1,000's of radio's FOC. This is a problem that has been scientifically proved to be a design flaw.
The case is the same for the bird crap, they'll never admit it as it'll open the floodgates to everyone with a slight blemish on their paintwork i.e. pretty much every Audi owner I imagine, and this is for a problem that would be difficult to prove as bird crap is not generic.
If you wax your car they'll blame it on the wax reacting with the paintwork with the crap as a catalyst. Maybe that is the problem, certain waxes may actually make it worse - I guess we'll never know.
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Thats because they are crap and have no concept of brand damage and customer care, Lexus had a known design flaw with all the CD changers in the IS cars, any one who reported the problem got the stereo replaced, even years later when they are resold under the Lexus used car warranty, they replace them, same for the ****** alloys that fall to bits after a month in blighty.....