One year now since order placed... had a build date of September week two, then haven't, dealer couldn't care less and now back to square one with no clue when I will get my car... so I have cancelled my order today. Now the fun starts - they are refusing to refund my deposit. What utter c unts they are. I have ordered six S and RS Audi's through this lot, that's 20 years a customer, plus all the servicing has been done there. This is how they want to treat me. The sales manager who told me this was very arrogant and argumentative in his tone., I recorded the call (he doesn't know that, yet...). I know the deal when it comes to refunding deposits, it is dealer discretion, but this is one scenario where the dealer is on thin ice, as they cannot supply the car I ordered, ergo they have to refund me. Besides, they won't cancel it and the car will end up for sale with a huge mark up, which of course the ***** ***** denies will happen. I'll name and shame them everywhere if it comes to it and to think I have recommended them to friends. I'm going in there unannounced tomorrow and let's see how they speak to me face-to-face. Audi, what an utter sh it show they are. Never again guys, never. Adios, I've now bought another AMG A45s plus with 30 miles on it and didn't pay over the odds I would add. New car will be with me Saturday, four days after confirming the order. Go figure.