1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Word of Warning - Don't use www.chemicalguysuk.com

q5man May 10, 2018

  1. q5man

    q5man Mythos Appreciator Team Mythos TFSI Owners Group Gold Supporter quattro Audi Q5

    2,479
    2,786
    113
    All,

    As above, I fell foul of ordering some product from the above, assuming they were the "official" CG site (I was a newbie and didn't know about @polishedbliss, @slimsdetailing, @ultimatefinish, @cleanyourcar etc and ordered a few items.

    A month on, I am still waiting for the order to be completed (ended up buying grit guards from Slims!), and the below is a reply I got from CG USA:

    Please refer to the following statement:


    CARWASHnWAX dba “Chemical Guys UK” (operating the following listed websites) is no longer affiliated with Chemical Guys or its parent company Smart, Inc.


    http://www.chemicalguysuk.com

    http://www.carwashnwax.com


    We do not sell products or services to this company and therefore have no recourse to resolve or attempt to resolve any issues or disputes with their respective customers.


    We suggest that customers in the UK looking to purchase Chemical Guys products refer to the following authorized resellers:


    http://www.slimsdetailing.co.uk/chemical-guys.html

    http://www.cleanyourcar.co.uk/index.php?_a=viewBrand&brandId=6

    Not overly helpful, but at least don't make the same mistake as me.

    @Sandra - can you make this sticky, or suggest a better place for this info to be posted?
     
    Last edited: May 10, 2018
    scotty76 and Audib5fan like this.
  2. Avatar

    Google AdSense Advertisement


  3. scotty76

    scotty76 Well-Known Member Team Phantom Audi S4

    3,550
    2,407
    113
  4. q5man

    q5man Mythos Appreciator Team Mythos TFSI Owners Group Gold Supporter quattro Audi Q5

    2,479
    2,786
    113
    I did get 80% of my order, but will probably ring the bank and get refunded...f*** em!


    Sent from my iPhone using Tapatalk
     
    scotty76 likes this.
  5. DrEskimo

    DrEskimo Well-Known Member

    2,494
    2,374
    113
    They were dreadful even when they were part of the main company...

    On the whole I find the brand completely over-priced and over-hyped. With perhaps the exception of Hybrid V07 and their DA pads, there are much better products out there, at much better prices.

    Shampoos, tyre gels, leather cleaners and polishes were just a handful of products I tested that were plain awful to use....
     
    q5man likes this.
  6. q5man

    q5man Mythos Appreciator Team Mythos TFSI Owners Group Gold Supporter quattro Audi Q5

    2,479
    2,786
    113
    Clearly, as post ordering and waiting found all the negative reviews. I normally check but as they “appeared” to be official UK site, which is my fault.

    All I ordered was woolly mammoth drying towel, which is really good, v07 which is ace, 2 x buckets for wash/rinse and 2 x grit guards (these are what never arrived) which I ended up buying again from slims!


    Sent from my iPhone using Tapatalk
     

Share This Page