Strange heater issue

Mollygoogle

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My wife has an '08 Avant 2.0 140 TDi with a strange heater issue. The heaters work fine, correct temperature, hot when you ask for heat, cold when you ask for cold. But, they intermittently just stop working. They don't blow any air at all.

Is there a common fault or a recognised issue that I should be looking at?
 
Could be variety of issues, but main blower fan would need diagnosing 1st IMHO.