Benji34
Registered User
- Joined
- Nov 2, 2016
- Messages
- 111
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Hi guys. So I joined the forum a few weeks ago and last week agreed a deal in principle on a 2015 S3 with 21.9k on the clock. I was initially advised by the dealer (main BMW dealer) that the car was up to date on the servicing and was on the 2 year or 19k interval regime. Turns out that it hasn't been serviced following a check with Audi and is now 3k beyond that 19k figure.
I spoke to Audi today and they said although in theory it shouldn't cause any issue with the warranty, if the failure could be linked to a failure to get the first service carried out on time, they could reject the warranty work. The dealer has been very good and there is no issue pulling out of the deal in the basis of this.
I have requested that they check the MMI to see what it says and also asked them to check if there is any paperwork in case the car was serviced at a specialist, who has reset the interval but obviously can't update the Audi system. Whatever happened to a service book??!!
Anyway, I will get answers on Monday but what are your thoughts on this? Is it better to just walk and keep looking or do people not see too much to worry about? Advice greatly appreciated.
Ben
I spoke to Audi today and they said although in theory it shouldn't cause any issue with the warranty, if the failure could be linked to a failure to get the first service carried out on time, they could reject the warranty work. The dealer has been very good and there is no issue pulling out of the deal in the basis of this.
I have requested that they check the MMI to see what it says and also asked them to check if there is any paperwork in case the car was serviced at a specialist, who has reset the interval but obviously can't update the Audi system. Whatever happened to a service book??!!
Anyway, I will get answers on Monday but what are your thoughts on this? Is it better to just walk and keep looking or do people not see too much to worry about? Advice greatly appreciated.
Ben