RNS-E xm radio no music just clicking

SprintB7S4

Registered User
Hi all! New to the forum, not to Audi’s
I’ve had my b7 s4 sedan a few weeks now, and it has the RNS-E navigation plus system in it. It is satellite radio ready, and I called the number to activate.

Before activating on the preview channel, all I hear is a clicking noise that gets louder as I increase the volume, after activating, I have all the channels listed and what song is playing, but still no music through the speakers, just that clicking/ticking noise non stop! FM/AM and all other music sources work just fine. I have no clue what the issue could be, any help would be greatly appreciated, thank you!
 
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