MMI NAV Not Working

agnilS

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Hi, I very new to this and have recently picked up a 2012 A7 3.0 TDI. I assumed that the nav was all installed and ready to go but no such luck. When I go into mmi version Information it says RMC_EU_P11474
Bluetooth version 3.22.6
Can anyone tell me how or what I need to do to get this up and running please?
 
The "RMC" bit means it's the SD card based nav system. Is there a maps SD card installed?
 
I believe they are coded to match the vehicle, may be worth asking the dealers, will probably be expensive.