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Media Centre problems

Donnythemanny May 21, 2020

  1. Donnythemanny

    Donnythemanny Member

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    So, Audi A6 50. Beast of a car. But... I have digital cockpit and up to a few days ago my iPhone was playing back in the car my iTunes library via Bluetooth. Absolutely no problems at all. For a few days now nothing. It sees the tracks and the artist but not the albums. And selecting a track , it doesn't load. This happens on every artist, every track. The volume control is greyed out. Tried a reboot on the iPhone (7 plus) and still nothing.
    It sees my phone for phone numbers and works fine with that. It 'sees' my phone when I start the car. Their is no sim card, no cubic connect enabled but that was always the case.

    Anyone any ideas ? I wonder if some form of MMI re-boot would work but I don't know how to do it.

    Grateful for anyone's help.
     
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  3. DaveW

    DaveW Well-Known Member Team Floret Silver Audi A6 Audi Avant Owner Group S-line owners group

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    You can try a reboot of the MMI by switching it on, then once loaded up, press and hold the volume button for about 20 seconds.
    Has your phone had a software update? Things like this only usually stop working if something has changed.
    Good luck,
    Dave
     
  4. elan2s

    elan2s Active Member

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    Apple released an iPhone update a few days ago. May be worth restarting the phone again and also deleting and then repairing it with the car
     
  5. Donnythemanny

    Donnythemanny Member

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    MMI reset but did not solve problem
     
  6. DaveW

    DaveW Well-Known Member Team Floret Silver Audi A6 Audi Avant Owner Group S-line owners group

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    I think this is going to be the issue, if re-pairing doesn't work, then something in the update has broken it. I'm not familiar with Apple products, but is there a feedback option in the app store, so you can raise it on the myAudi app?
     
  7. elan2s

    elan2s Active Member

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    There is an option to rate the app/comment but the issue you mention is not an issue with the myAudi App but one to do with the factory installed AMI interface. Have you tried using a wired connection via the USB socket rather than bluetooth to see if you get the same issue. Ultimately the issue is probably an Apple one and not an Audi one
     

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