By cable you need to select the correct input. Think it shows up as an iPod or similar in the icons. Always sounds better by cable than bt.
would help if you let us know what hardware you have, pfl/fl, MMI low/high, ami/usb etc.
2016 is changeover of the facelifts so there’s slight differences between old/new.
Exactly, B&O is better than H&K. But I'm having the same problem as you. Apart from the music and the system radio I still haven't found a way to connect
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