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Hi all I'm a newbie looking for answers

J27 Feb 4, 2020

  1. J27

    J27 New Member

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    Hi all just bought Audi A4 12 plate 2ltdi sline from a dealer took car test drive heard nocking and humming noise NSF the dealer got it checked could not find anything so took the car to my local garage they found it NSF wheel bearing NSF bush took.car back to dealer they won't fix it because they say it's a tricky job because it's alloy bush arm and hub does this make any sense I'm confused help
     
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  3. rum4mo

    rum4mo Well-Known Member

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    Hello and welcome!

    Well I'd think that has messed up your thoughts wrt Audi products, not a good situation to be in, was it an Audi dealership that you bought the car from with some sort of warranty, or just a general seller of used cars?

    Nice plan to avoid doing anything though, I'm guessing that car dealer does not have much good press if they can't check their stock, or potential stock to avoid ending up with one that will give them problems - and when they do end up with a troublesome one, just stand back from fixing it, yes sounds like a dodgy trader, maybe name and shame so that others can avoid them.
     
  4. J27

    J27 New Member

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    Thanks for getting back . Thought I would treat myself to a good Audi. Got car from arnold Clark still under warranty sound's like they don't no how to fix it .
     
  5. Paul battams

    Paul battams Active Member VCDS Map User

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    Easy fix really yes they can fuse in with upright been alloy and bearing been steel 90 mins tops to do a bearing very poor if stealership can’t repair it
    Good luck


    Sent from my iPhone using Tapatalk
     
  6. J27

    J27 New Member

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  7. J27

    J27 New Member

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    Thanks.
     
  8. spartacus 68

    spartacus 68 Active Member

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    As soon as you said Arnold Clark... utter shower. I feel for the staff actually, basically a sales led machine with zero customer service. Wheel bearings and suspension work is basic.
     
    rum4mo likes this.
  9. J27

    J27 New Member

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    Thanks first time I've used arnold Clark never again I've been battling with then for 3 month's to fix car . Thanks for the replys I'm now at ease simple fix . cheers
     
  10. rum4mo

    rum4mo Well-Known Member

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    Hum, that kind of sums that operation up nicely!

    @J27 now if you were out of warranty things would have been different - as long as they were, in your case an Audi dealership.

    I'd think that if that it is okay buying a car from them if you made a good saving relative to other outlets, then take it elsewhere like an good VW Group Indie for these problems, maybe sounds a bit silly paying for what might be slightly covered by your Uncle Arnie used car warranty, but it is the longer term health and happiness with that car that should be your top priority I think.

    My older daughter bought a used car from their used car showroom back in late 2004, an exlease 6K Ibiza always serviced by Uncle Arnie emporiums - though not at the suppling SEAT dealership, but down South, front camber on one side way off, I had to pay for that, took 3 visits by daughter and total "nothing wrong there you're imagining things" eventually got KwikFit to check it locally, the guy agreed that it needed serious front re-alignment probably after being in contact with a kerb or three - so back I went, "nothing wrong mater tech has driven it", another heated discussion, workshop foreman took it for a drive after refusing to just view it from the front as it was very obvious, "okay we will look at it", then a phone call "sorry the cables for our re-alignment bench don't exist it needs to be taken elsewhere" - so after that visits and 8 hours waiting for a phone call it was sorted out by their Nissan, I think branch. A year later I discovered that there were different same diameter discs on the front, one correct and one from the previous model so a different "height" - nice! Now that daughter went through owning a 6J Ibiza SC okay sourced elsewhere and now a new, but pre-reg'd SEAT Leon Cupra from Uncle Arnie - no real choice locally, I scanned the car, many factory build acquired logged faults and some niggling door locks ones that return, I hope its first service will sort that out - only thing being, I'll probably get the job of dealing with that!
     

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