Age, mileage, history etc. just to know and to add power to the elbow for others.Consumption test completed and as anticipated it failed!! Phone call from Audi today and 100% being paid for by them
I've Tweeted Audi to tell them I'm not happy about paying. They told me to sod off last time, but I've been informed my case has been reopened again.I have had a full refund for my contribution towards the repair cost, which was over £2000. I noticed that more and more people weren’t paying anything and obviously wasn’t happy, so I contacted Audi UK. It took about a week for them to investigate and then agree to a full refund. I know that every case is different; my car was 4 years old with FASH, one of which was paid for by me. This was my first Audi.
If you were in a similar situation then I think it would be a good idea for you to phone them and complain (0800 699 888).
Good Luck!
Mine still hasn't used a drop - think the repair worked!
That's a result!Finally I spoke to someone in AUK who talks sense and they have decided to refund me the cost of the engine rebuild.
Towards a replacement oven!!!! Hardcore me!That's a result!
Now, what are you going to blow it on?
Towards a replacement oven!!!! Hardcore me!
No, I'll make sure it's not built by Audi, so there shouldn't be any concerns about catastrophic mechanical failures, issues with sensors and the legs falling off.!!Beware, that will probably burn a bit of oil aswell!
I'm glad you had a refund. I just wish I had a platform to let more people know.
They are pushing you aside, it dosent take them a week to find out, all they have todo is authorise it with a service manager or boss and they will sort with audiuk.Good to know. I am still waiting on Audi Manchester coming back to me. A week they said. It's now 2 and no phone call to tell me what Audi uk want to do.
Twitter works a treat when you don't get a response.Good to know. I am still waiting on Audi Manchester coming back to me. A week they said. It's now 2 and no phone call to tell me what Audi uk want to do.
Yes, it failed the consumption test. They rang me today. All booked in for the 11th May to be rebuilt FOC.1.8T's are also starting to suffer but there's no where as many cases as there are with the 2.0T. If they are not going with a goodwill gesture, but pursuing an extended warranty., they are either going to suck it and see or they will get the work completed under warranty. Have they conducted the oil consumption test yet?
Doesn't surprise me other than how long it's taken for them to get involved.Watchdog are moving on this. They have been in contact with me. I also provisionally have a full refund on the way to me from audi... Awaiting a cheque.
They may have done a software update and put a thicker oil in to mask the problem.Get this guys mine went in for a service the other day and all sorted ive been watching my oil levels (was using .2ltr every 620 miles) and since its been in for a service the number of miles Ive done has gone up before it now drops, its taken me about 2200 miles to use the 1ltr fully so I think they are now tinkering with the cars when they get there little mits on them.....that oras i said before they are topping them up a little too much in the first instance i will see once I fill her up and do the 620 miles in the next week what happens.
Why is everyone having such varying degrees of the same issue ie some using more oil than others? is it purely down to the friday afternoon effect because surely if they suffer with this excessive oil usage it should be the same across the models affected no?