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I've since got to the bottom of this: The PR code for the nav on my car is 7UF and only those with code 7UG have the facility to download the maps. This is according to Audi Digital. If I have this right then it affects most A1, A3, A4, A5, Q2 & Q3 models I've since emailed Audi UK but haven't...

I have a 2019 A5 S-line with the normal dash, 2 SD slots in the glove box. The maps are the original ones that came with the car so none of the 5 potential downloads have been used. I went onto the MyAudi website as I had been told that this was where I could download the latest maps for my...