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Thanks for the input. I considered before what do I want out of writing this letter, but the truth is I'm not sure, other than for their to be action. It's a genuine concern that something so basic was missed, somewhere I put so much trust in. Suddenly all my other faults that have occurred...

Don't worry this letter was just a draft. Thanks to Microsoft grammar team who make Word, brakes was corrected before being sent to Audi UK MD. I'll keep you updated. I am right in thinking that it is fair to consider it dangerous to not replace brake pads. Thanks

off top of my head no more than 2000 - 3000 miles. I do under 7000 miles per year and even less recently. I guess worst case 3500. I can of course officially check eventually if it comes to that.

Martin Sander is the best person I can find to write to at present: Audi UK confirms appointment of new Director < Latest news < About Audi < Audi open to other suggestions?

I think I will also add: "It should be easy for you to verify the facts from the logs you have of my visits and hopefully you also record calls and will have details of the assurances I was given regarding the break pads."

Update, A delay in responding here but here is the status. I will now be writing to Audi with the letter below. As for who am I referring to, Audi west London, their flag ship dealership. It may not be Audi, but from my point of view it is as it has Audi all over it, it says Audi west London...

Does anyone know the most effective way of complaining? I'll probably write an open message on twitter as well, but if there is a good person to write to in Audi I would welcome it. Doubt anyone does, but just in case.

OK. I took the car to a local trusted garage. I only stopped using him on my Audi before because I wanted all Audi stamps in my service book. He checked out the wheels and found, the front pads were complete worn, hence the warning light!! he said from an external visual inspection it would not...

thanks for the thought though. Where are you based?

West London.

Due to another fault, I'm due to go to Kwik fit and have one of my tyres swapped around. Do you think I could ask them to have a quick look at the same time? Is it obvious to see when the wheel is off what I'm looking for. Does anyone have a stock photo. note, I'm the type of person that would...

it was the verbal estimate cost the sales person gave. Bear in mind I had taken my car back into Audi to investigate why the brake warning light had come on right after a service. I was understandably frustrated to be told they would have to take it for analysis and because it could be...

Note that when the message first came on, as I had recently had a service, I took it back to Audi, who said they would check and confirmed that the break pads are fine. they quoted me a cost to fix the warning light that was high. If it was an easy fix, I would have thought Audi would have put...

hmm, only thing is I would not have the first idea in how to do any of this. So would a private garage look at this for me at a reasonable price. It would be nice to have it working properly again. Do you reckon Audi knocked it when doing the service?

What is an OE wheel? What is an SH one? Forgive my ignorance. Thanks

I’ve learnt to live with it, but it is annoying. My brake pad warning lights stay on, despite the brake pads being fine. This is confirmed by Audi and this is on my : Audi A4 Avant S Line SE, 56 plate (Sept 2006). As it happens it did start occurring after a service at Audi (about 2...

After months getting to why I had a very slow puncture on new tyres, (even had Audi saying I probably needed a new tyre pressure sensor) a guy in Kwik fit finally could see that there was bubbling of air coming from where the rim meets the tyre and thus concluding I have a slightly buckled...

Much appreciated!!!

I'm not going to lie, I'm pretty rubbish, but motivated by not wanting to pay Audi a ridiculous amount to replace the entire thing. OK will ask for one with a hole for sure as mine is lockable so will need the lock. Not even sure I would manage getting the catch off if I had the right torx, but...

Sadly yes. I would not even try. But the mechanic I used said if I get the part. he'll fit it for me. So from the picture you show, I'm encouraged that I'm looking at the right bit to buy. Do you agree? So if I buy what's in the ebay link, will I be able to replace that bit and then get it...