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I had my 2021 A1 updated a couple of weeks ago and this is what was on the job sheet. They'd warned me beforehand that they needed the car in to diagnose the issue and attempt to resolve it, this could take up to 2 days, even then they may identify it needs additional parts and could have to go...

Sure, it's a generic letter so no personal or car specific details can be leaked so happy for you to do that, although don't shoot the messenger if things take longer! :laugh: Thanks for the video, I've watched it and used the workaround when the issue does happen so thanks a lot for figuring...

I've received this letter from Audi after taking my car in to them in early May for this issue. Fingers crossed they release the update and start recalling cars to apply it from end of November

I took my 21 plate A1 into Basingstoke Audi for this issue. Nearly every time I drive, the system reboots the MMI/user account which takes a minute or so, and the SOS malfunction issue has occurred twice & essentially locked me out of the system. The garage have said I'll update this thread as...