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My 2017 A5 refuses to play video files in MP4 format that played perfectly well on my 2013 A6. To be precise, it's not that she refuses to play them, she doesn't even acknowledge their presence on the SD card. When I have time (can be bothered :blush:) I'll try some different files.

Your key has a small radio transmitter powered by the battery. This transmits to the car at regular intervals to tell vehicle it's still there. When the battery dies, this feature won't work. So your key also has a small transponder chip in it (similar to a contactless bank card). This is held...

I had this happen on my S5. It was down to a faulty SD card, however, as the S6 doesn't have an external card slot, it could be faulty internal memory. Open the phone dialer and type *#0*# This will open the built in diagnostics, try running the tests to see if this throws anything up.

I got a call from am Audi Tech today say this has been resolved. I simply selected Google Maps and it started within seconds. Maps appear to be better quality too.

Just found the following quote on the Audi USA Website. Always pay careful attention to the road, and do not drive while distracted. Audi connect® should be used only when it is safe and appropriate. Audi connect PRIME services are optional and require an active subscription with separate terms...

Just got back in the car and almost instantly connected with LTE at full signal strength. Whatever the issue, it seems to be resolved.

Yes, that's what I figured. I'm guessing if the antenna or radio module dies, it would lose the signal altogether. Mine was still only 3G at 6AM. I have phones on O2 & Vodafone and they seem OK with a 4G signal, so they would be fine with LTE. I'm guessing Cubic use EE as their backbone ?

Possibly, but as I said, it's been the same since 8 O'Clock this morning.

I'm in Cambridgeshire and since around 8AM my car has only had a 3G signal so the Audi Connect either runs painfully slowly, or not at all. Is anyone else having issues ?

Does anyone else think a status page showing the ONLINE/OFFLINE status of Audi Connect services would be a good idea ? It would help with issues like Google Earth not working, in that people can see at a glance there is an issue. I have just tweeted @AudiUKCare asking if such a page exists...

That's excellent, thanks for that. At least we have acknowledgement that there is an issue, and they are looking at it. Hopefully, it won't take too long to fix !

Unfortunately, this can be turned off by deleting the primary user, thereby stopping anyone from locating the vehicle. Insurance companies will only accept a dedicated, stand alone, tracker to provide a discount.

Tag arrived at dealers today. He scratched off the panel and sent me a photo of the code. Worded first time ! According the very nice man at Audi, the original tag was for a Q7. Will probably have to call Audi Support in the morning as the battery will be flat. My wife is currently on the...

Here she is....

Just picked up my new A5 Coupe, 2.0 TDI, S-Line, Quattro, S-Tronic in Arctic White, and very pleased with it !! An ex-demonstrator with 5000 miles on the clock, 5 months old and a fantastic price, thanks to the dealer selling it to us before realising they had it advertised ex-vat. Started...

Yes, there is an option to use 'regular' mapping. Some people prefer Google Maps, and it's irritating when it stops working. Especially if you don't whether the issue is limited to just you.

Hopefully it will be the right one this time too :-)

Had it on my A6, and was adamant it had to be on my A5. It's one of those things that once you've gotten used to using it, you realise how much easier your journey is with it. Just ask anyone with it, to switch off ! It can be added to both Auto and Manual boxes too. For the relatively small...

Have just taken delivery of our A5. (It's stunning !!) The keyTag with the 10 digit Primary User code on it was discarded by the dealer who didn't know what it was ! They ordered a replacement from Germany, which arrived in around 1 week. The code, however, wasn't accepted by the car. After 3...

Just PX'd an A6 2.0 TDI for mine. Wanted something more a bit more sporty than the A6, but more practical than a TT . (PX'd the TT for the A6, previously PX'd an A6 for the TT)