Despite what I was told, the two issues mentioned are separate. They’ve fixed the navigation issue but they say the SOS update isn’t available for the eTron, but they anticipate it available in the couple of weeks.
After being told by Watford Audi in late May that the update isn't available - my TFSie is currently @ West London Audi getting the update.
I was told the update *should* fix both the SOS malfunction AND the "Navigation Database Unavailable" issue - so we'll see.
Just to add to this, I had a service at Watford Audi who were unable to fix the issue. It apparently needs a software update, which isn't available at the moment.
Did you get this sorted by any chance?
Mine's doing the same thing (21reg TfSi e). I haven't tried to update maps via USB yet, but if it did work, I may give it a try.
This US based technical service bulletin gives a bit more information on the error.
https://static.nhtsa.gov/odi/tsbs/2020/MC-10181817-0001.pdf
It suggests if it comes and goes its effectively as loss of service issue. Interestingly, it also suggests newer cars shouldn't have this issue, which...
I've had mine for a few weeks and I'm very satisfied with the range. As long as your careful, I've been achieving well over 30 miles of range quite consistently, even with variable temperatures. Of course if you got the AirCon on all the time, that will dramatically reduce it (almost by half...
Using an Android. I have a feeling the SOS message and the disconnection are related somehow, either way, I cant seem to reconnect using MMI as it just says the Service is Unavailable (or something similar).
I've also just noticed a 'AC Charging fault' appear, albeit the car seems to be...
Thought I'd chime in here - my new A3 TFSi e, 4 days old, has developed the exact same fault. In addition, the car seems to have also lost network connection, so the app no longer is able to make contact with the vehicle.
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