Hi All,
Right so I’m back, might be brief but I need to get a post in here. I can only sincerely apologise for my lack of activity in this thread all year, I’ve had a generally horrific year for personal reasons and the forum has been right down low on my list of priorities. Been telling myself for months I’d come back on here and reply to everybody, it won’t be physically possible for me to do so now so this is the best I can do I’m sorry.
In May I had a set of Pirelli’s fitted all around, I had covered 5200 miles on the fronts a few weeks ago and they have started to wear into the sidewall. I’m having another pair fitted on the front on the 9th at Pirelli themselves and will be met by the quality team who are going to inspect my tyres as they do every set to see why they’ve failed so quickly.
I’ve been informed Pirelli HQ in Milan have fed absolutely no information back and since I stopped pursuing on this thread, apparently claims for these tyres have dropped off of a cliff. I can’t stress enough to everybody how important it is you contact Pirelli about this if and when yours fail, they will arrange free collection of the tyres to have them inspected. I’m looking on this realistically and I expect at this stage, flogging a dead horse purely because of numbers but see what you as individuals can sort out with Pirelli. Obviously a very large expense went into developing these tyres and it would take an awful lot of complaints to get them redeveloped, on a car that is no longer produced may I add.
I’m still hanging onto the Pirelli’s, love the way they look and I don’t like how alternate tyres seem to give TC issues and pose a risk to the Haldex system with the varied rolling circumference on the staggered setup. But after this set, if nothing changes I’m going to be damn close to changing brands.
I cannot stress enough how incredible Pirelli have been throughout, genuinely. I’ve never experienced customer service like it they are truly second to none and all our cars now get Pirelli’s, I always make the trip from South Wales to Burton on Trent to their own performance centre. They’re totally anal with the fitting of tyres, a true flagship outlet and I can’t recommend paying a visit to them highly enough. I will continue to buy Pirelli’s for our other cars, but the RS3 P-Zero’s now are really starting to get on my tit. Pirelli as a company are absolutely superb, just unfortunate for whatever reason this particular product is letting us down.
Please everyone check your tyres as frequently as possible, it becomes habit in the end. If you suffer any kind of premature shoulder failure or sidewall bulges, contact Pirelli by way of the following details and they will pick this up from there. I do have a spreadsheet of information and failures, but I suspect offering to take this back on I’d be fooling myself to think I could keep up with it... unfortunately comes a point when life takes over.
Pirelli Contact:
contactcentertyres.uk@pirelli.com
Audi Contact: please visit your local dealer or contact Customer Services on
0800 699 888
All the best,
Matthew.