Since BBC's Watchdog programme on the subject the oil consumption tests have all been free. However for those that have paid prior to the broadcast will be entitled to a full refund. Just give Audi UK a call..
Can't understand why Huntingdon Audi took so long? I purchased my car from an independent so last service was non audi. Car failed both oil consumption tests and Audi Huntingdon paid in full for the fix. Car also had a stage one Revo remap and 98k on the clock! Surprisingly audi left remap on after work completed. Now on 108k, one blip with blocked oil breather. Uses no oil and pulls like a train.
Out of interest did you pay for the oil consumption tests?
well mine after the fix still churns through a litre every 2500 miles on average. Better than the 1100 miles per litre I was getting but still not brilliant. Tail pipes still black.
Not happy, but what more can I do. Can runs well and no other issues.
How many miles has the car done Igooch?
Unfortunately I appear to have one of the affected 2.0TFSI engines in a 2009 Audi A5 convertible.
I contacted my local Audi dealer ( Robinsons of Norwich ) to report my cars problem and they offered me a oil consumption test, cost covered by themselves, after I had mentioned watching the BBC Watchdog feature.
My car did fail the test, and at the moment my car is using 0.5 litres of oil to around 300 miles, and this is getting worse at an alarming rate to me.
When Norwich Audi proceeded to check through the service history they found that I had kept the car serviced correctly throughout my ownership however on one of the services during the ownership or the previous registered owner, a garage had not ticked an oil change. The garage had instead ticked ' hadlex' oil. Norwich Audi then quickly became defensive of the engine claiming it had not been serviced correctly, but when I asked what ' Hadlex oil ' was, the representative told me it was the 4 wheel drive system. He then looked rather embarrassed when I informed him my car did not have 4 wheel drive, so it was impossible to carry out a Hadlex oil change and therefor I see it as human error in a wrong box being ticked by the garage carrying out the oil change. The previous customer had also gone a handful of months over a service interval, but not exceeded the interval mileage.
Despite Audi admitting that cars with my engine, of my year build, have been affected by faulty piston rings which are causing excessive oil consumption they now seem to be doing everything in their way to avoid rectifying their poor engine build. I'm left with a devalued car and a car with a problem which is only getting worse. I don't see how it's acceptable for a company to accept they made a manufacturing error this serious and then leave it down to the customer to pay out?
A friend of mine also had the same issue last summer, and Norwich Audi rebuilt his engine to a cost of £5,500 covered by Audi. His car had done more than double my mileage ( mine is at 57k miles ) and all they asked him to do was pay for a main dealer service beforehand. There seems to be no continuity or loyalty towards their customer base?
I feel I'm at a lost end and Norwich Audi are not interested any more. Im finding these posts on here very interesting and looking to see if anyone of you successfully won against Audi with a not perfect service history?
Don't think 2012 cars have this issue.Hi
Newbie warning.
I'm looking at buying a 2.0 TFSI Quattro 2012 with 28000 miles and full Audi service history from an Audi dealer, question is are all engines failing or is it pot luck, and should I buy this car or walk away. I have spoken to the dealer and he says that nothing has been flagged up on the cars history.
Help
Miike
run a mile. save up a bit more and get a 2012 car. its worth losing 200 quid to save the aggravation in my opinionGuy's, I'm bricking it reading these post's!
I have a £200 deposit down on an 2011(June) 2.0t Fsi Quattro Dynamik S Tronic to pick up from an independent dealer this coming Saturday 23rd..!!!
Been into local Audi dealer to look at history in the hope it might show this oil issue fix but no such look... evidence on their system shows this:-
Car Registered June 2011
10/1/2012 - Oil Change Service - 8538 miles (Audi)
07/1/2013 - Inspection / Oil Change - 15,890 miles (Audi)
03/05/14 - Traded back into Dealer Network (23,320)
03/05/14 - MOT Carried Out
03/05/15 - MOT Expired... It then seems to have been seized by VAG Financial Services for lack of payment or whatever (they are on V5)
01/12/15 - Car bought from Audi auction by independent dealer
10/12/15 - MOT Carried out - Expires 12/16
19/1/2016 - Car currently has 33k
Basically I have 2x Audi dealer stamps but it's missed a 2015 service, how would this be perceived in getting any problems fixed by Audi relating to the Oil consumption? I was going to send it straight to my local Audi dealer for a service at 33k when I buy it to bring it back into their control anyway?
How would Audi UK treat this case do you think if it does have the oil issue ...?The local Audi dealership said it might be ok with the 2x stamps and a 3rd as soon as I own it... but with it being 4 1/2 years old i'm not so sure about the "good will" etc!!!
Any advice would be appreciated... currently thinking of jacking in on the deal altogether which is a shame because I thought the car was great on the test drive.
Unfortunately I appear to have one of the affected 2.0TFSI engines in a 2009 Audi A5 convertible.
I contacted my local Audi dealer ( Robinsons of Norwich ) to report my cars problem and they offered me a oil consumption test, cost covered by themselves, after I had mentioned watching the BBC Watchdog feature.
My car did fail the test, and at the moment my car is using 0.5 litres of oil to around 300 miles, and this is getting worse at an alarming rate to me.
A friend of mine also had the same issue last summer, and Norwich Audi rebuilt his engine to a cost of £5,500 covered by Audi. His car had done more than double my mileage ( mine is at 57k miles ) and all they asked him to do was pay for a main dealer service beforehand. There seems to be no continuity or loyalty towards their customer base?
I feel I'm at a lost end and Norwich Audi are not interested any more. Im finding these posts on here very interesting and looking to see if anyone of you successfully won against Audi with a not perfect service history?
Totally agree! Mine was fixed at 98k and looking forward to a good few more years! Engine is even better with a stage 1 remap!Ok guys its been a nearly a year since I started this thread and I'm overwhelmed with the response it has had!
Not only has it been the biggest internet thread on this subject but it has certainly helped many many owners with their case with Audi! I have publicly broadcast my own with great results.. Coincidence? maybe, but nevertheless as I have stated from the start these engines are all defective.
What I can say is that when fixed they are very very good!
I'm somewhat disappointed with the recent valuations on these cars with Internet websites. They have nose dived a lot since the watchdog report but fixed cars are now showing a vast increase! Even the dealers are unaware of what to do.. (Apart from fleece as always).
I have mentioned so many times in this thread that it's not only the B8 model that's suffered (2008-2011) but it's happening with every petrol model year upto at least the 2014 B8.5 and maybe beyond. Just glance at some of these cars exhausts. Yes I do know it doesn't always mean their using oil but when the chrome tips are oily black and it's a 64 plate you may wonder especially when you hear it first hand and other members on here are reporting the same.
My advice again to those reading and considering purchasing is to firstly check it's been fixed and/or any history about the problem. If not then check almost certainly ensure it has a reasonable service history. I would certainly buy one again now if it had a reasonable history! If not then it's certainly harder to get 'free' results but not an uncertainty. It's a case of being adamant it's Audis fault and following it up with the relevant knowledge!
Once fixed these engines are almost certainly the best TFSI engines Audi have made. Purely as they have been repaired by hand and not using incorrect 'toleranced' robotic machined fitted parts..
Just to recap again, once fixed if they are anything like mine they are fantastic. What with a 2 yr parts warranty and 4 yrs free servicing you would be a fool to sell..
What with a 2 yr parts warranty and 4 yrs free servicing you would be a fool to sell..
So I've just got my car back this week from Norwich audi after they agreed albeit Audi uk agreed to carry out the piston and conrod replacement with a 20% cost by myself (£800). They also carried out a major service within what I paid and also replaced a faulty water pump. Overall I'm pleased as my service history did have gaps.
My big question now though is.... how to run it in.... they delivered the car to me and so far it's done about 160 miles including a 30 mile test run by themy plus delivery mileage. I have driven it fairly steady changing gears when indicated by the dash gear shift indicator. Customer service advised avoiding hard throttle or taking it too close to the red line for the first 1000 to 2000 miles but there seems to be lots of conflicting theories online, some say nice and gently, others say open it up to help the piston rings bed in well....
Now I've had the work done I really want to finish it off in the correct way.... how have you guyseen driven them since getting the cars back?
Hi Guys been a while since ive been on , got the rebuild done , all seems good so far apart from mmi gage ,sometimes it reads full and the next three quarters , apart from that was wondering if anybody has received an invoice of the parts used , i have asked Highland Audi several time but they say that they dont have an actual document with the parts listed , i find this very strange ,
any comments welcome.
Both mate. The rebuild incorporates pretty much a service so if a vehicle requires a service according to the MMI just a few months later then it should be free! I was told at my rebuild it wouldn't cover an oil inspection but after a little somewhat complaining I had the nod from Audi UK that I was entitled to a free service. It was the dealer who recommended and approved the 2 free servicings package.i have had no word at all about getting free servicing, is that supposed to be a universal thing or just dealer discretion?