Well I went for pickup today and the sun was shining so was lovely. Saw the car at the front of the dealership (they don't have pick area facilities).
Walked around the car to have a nice look at the Estoril Blue in the sun and noticed the whole car was covered in swirl marks!!!
All along the passenger side facing the sun it was so evident my 10 year old niece noticed it without us prompting it..... The salesman came out smiling and saying nice isn't it and your happy etc and I said no and that asked what monkey with a sponge cleaned the car after PDI.
Well the comedy began with "cant see it", to as that's what they normally go out like, to the factory must have done to if you don't like it reject the car !!!!!! all within about 10 minutes...
He went and talked to a manager which wasn't the main man and they just said not even coming out to say reject it if your not happy.... After 15 minutes more a tantastic manager came looking like some "Essex boy" sorry if I offend peeps from Essex but his head bobbed around for bit and saying that it's not that bad etc....and wasn't bothered at all.
The feeling I was getting was there was something amiss about the whole car, either the pdi clean was a comple F up or it's been hit resprayed and tried to cover it up due to the immediate reject the car offer as they thought they might get away with it but if they don't they will sell it to someone else.
I suggested a few options one being that they pay for a full detail from a professional detailing outfit which didn't go down to well at first or they can keep the car!
The reluctantly have agreed to give me a temp car they will take it to the bodyshop for a paint measure to see if it has been painted and then we will agree on a detailer to carry out the paint correction. If after that it's not good enough then I will reject the car.
Suffice to say I am not happy after waiting so long, and my original March/April allocation being given away once I paid the deposit. But to top the whole problem was the attitude and way I was treated infront of my g/f and brother.... Premium brand but not premium service.
It's a shame as the car looked amazing and all the right bits on it but the paintwork was just rubbish.