The letter I received dated 5 jan states 3 year and 60000 miles warrenty, then states they will look at issues individually, and under certain circumstances they may an offer of contribution, i.e goodwill.. They will look at age of vehicle, and whether purchased from audi and whether it has been serviced. so as i purchased outside audi network, they will offer fat zero. perhaps you might get something since you may fall into the above description.
They say that they hope i can understand that "occasionally" parts do go wrong. LOL. judging by the number of cases i have read and continue to read about, i think it is definitely a few more cases than occasionally!!
I suggest you send them an a letter to Audi UK, customer services, selectapost 29, Shefield S97 3FG.
In terms of small claims court, i may be fecked as you would perhaps have to take them to court under sales of goods act. Small claims court also up to 5K
My research so far on sales of goods act picked up this about sales of goods act.
Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).
Goods are of satisfactory quality if they reach the standard that a reasonable person would regard as satisfactory, taking into account the price and any description.
Aspects of quality include fitness for purpose, freedom from minor defects, appearance and finish, durability and safety.
It is the seller, not the manufacturer, who is responsible if goods do not conform to contract.
If goods do not conform to contract at the time of sale, purchasers can request their money back "within a reasonable time". (This is not defined and will depend on circumstances)
For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).
However in my case, the contract i have is with whom a bought car from, this was a private seller, bought as seen. Therefore I think act does not apply to manufacturers. Any thoughts.
However fellow BLB owner, why don't we all pick a week and send as many letter to all motor press and watchdog at the same time!!, any thoughts, as Godd 2 b a gooner says, we can start new threads in all forums we can find spreading the word, and perhaps write a letter to say the sum and get a feature in an article so we maximize the bad publicity and also collecting even more people who are could soon be affected!!!!!
Any thoughts???