I'm 19 years old and have ordered a new A3 (Lucky I know), I was told a few weeks ago that the order on my new A3 has been delayed 2 months. I made the mistake of selling my previous car early, but did not need it while at university. I'm now home for the summer, and am now car less (was due to be delivered end of may/beginning of June). I have visited my Audi dealer a number of times for updates etc, and the youngish lad that sold me my car has been very sympathetic towards me and has tried his best to do everything in his power to sort out a temporary car. However, I visited my local Audi dealer (Priory Park, Hull) 2 days ago and spoke to the Head of Sales as the person that sold me the car is on holiday (I have spoken to the head of sales before and found him to be very unhelpful and rude). I went into his office with my friend waiting for me. I asked the head of sales if there was anyway of getting a temporary car sooner than they had offered (3rd week in June). I told him i was desperate for a car and would be willing to pay for rental fees of the first few weeks. He then said he could not get me a car and wouldn't explain to me why (he has also not told me why my car has been delayed even after asking numerous times). However, I know someone that had recently bought an audi and his car was delayed 2 days and he was given the replacement of an Audi TT for these 2 days. I explained this to the salesman, only for him to start shouting at me asking "Do you want a car for 2 days! DO YOU WANT A CAR FOR 2 DAYS" He carried on to tell me it was my fault for selling my car too early. I became very frustrated and told him that I had not complained at all, until my car was due and I was to become carless. My friend interuped the dealers antics to say "Excuse me, dont speak to him like that" Only to have the response: "Who are YOU and what do YOU have to do with this?", my friend replied "I'm his best friend, and don't speak to me like that" The dealer than calmed down and said he would try to get a car earlier for me. I would never have expected to be spoken to by a salesman in this way, and if this is the way I am going to be treated at Audi, I feel I should cancel my order. I'm extremely disapointed and frustrated that I was spoken to in this manner, for the reason, i feel, is because I am young. What should I do about this Age-Prejudiced salesman? I have thought about writing a letter to his boss. Sorry for the essay, but i'm sure you can understand my frustration, I'd appreciate any feedback/advice on this matter.