Another ebay related scenario - we have all seen this before, but this time I think I may be the victim. Long story short, I sold my Xbox One the other day to help fund leathers for my new bike (hardly used it anyway). It sold for £310 to a user from Ireland with 100% positive feedback - item was paid for within 5 minutes of the auction end via paypal - perfect. Organized collection - it was gone the next morning. Later on after it was collected, I received a polite email from the buyer stating that he won it for his son - however he wanted a PlayStation4 due to all his friends going onto that platform and asked if he could cancel the purchase. I responded politely by stating that it had already been sent and that it would be difficult to retrieve - even if I did then I would need to re-list and potentially have to sell it for less (2nd highest bidder stated they had already purchased on elsewhere). I said that if he had sent the email the day before I would have happily canceled and refunded, I also reminded that if you bid on ebay you are agreeing to purchase something. The courier has stated the item has been delivered (I have requested proof of delivery - which takes 2 working days) - but the buyer has stated it hasn't turned up. I'm guessing the buyer is hoping he can get a refund if he states it hasn't been received. Where do I stand with this? I'm hoping that when I receive proof of delivery then the signature makes reference to the guys name, in which case its case closed - however, whats to stop him using a fake signature or name and persist that it hasn't been delivered? I insured the item, but only up-to the value of £150 as insuring up-to the full value would cost £75 (combined with the £35 ebay fees almost makes it not worth selling) So that means that If I were to make a claim and refund the buyer I would be out of pocket.