Hi all
Having previously owned a 2018 S3 Black Edition saloon dsg I was wanting to get back into one.
About 1 month ago I saw an Ara Blue S3 Saloon Black Edition DSG on a 69 plate (2020), 36k miles for sale from Audi Grimsby JCT600.
I saw it had the red/black leather interior and wasn’t entirely sure of it, so watched for some time.
I saw the vehicle was for sale since December 2023 which concerned me a bit but put this down to the Blue / Red colour combination which I get isn’t for everyone.
The price reduced slightly £26,368 and having accepted the colours decided to purchase.
This was bought cash via finance to take advantage of the offer (2x services etc).
ISSUE 1 - Bonnet
The car had quite a large chip (finger nail size) on the bonnet and I asked what could be done with that. I was told that this would need a respray and cost approx. £700 but they would reduce to £500. I explained that as long as a proper job was done ie full respray I will pay it. I was told in email yes it would be full respray by their Bodyshop. Upon collection I was told it had NOT had a full respray and instead almost a smart repair. Despite being told it was going to be a full respray and blemish free as the bonnet would be ‘as new’, I saw other imperfections as if the bonnet had been resprayed outdoors and contaminants lay under the paint.
ISSUE 2 - Wheel Refurbishment
i saw that two allow]yes had scuffing and was told these would be rectified. This was done however there was another wheel with the same issue they had failed to notice / rectify.
Throughout communication was done mainly by email due to work schedule but also for protection for me as I know what sales people can be like.
ISSUE 3 - mismatched rear tyres - rear off side Bridgestone Turanza (half worn) / rear near side GT Radial (new). I asked if this was right as I had read that differing tyres on 4x4 cars can cause issues. I was told this is correct and was offered the price of a new tyre to rectify myself which i accepted. Having driven some 150 miles the car felt odd and skittish for some reason and I now put this down to the mismatched tyres.
ISSUE 4 - as part of the sale the Oil Inspection was due in the coming month so agreed they would pay for this before pick up. This was not done and only discovered by me after collection.
All in all a pain it the backside.
Vehicle was returned for full refund.
It is unnacceptable and I never accept that a car albeit used is put for sale with obvious signs of issues and do not feel they need to rectify before putting for sale. Instead it’s like let’s hope the customer doesn’t find it which is totally wrong of Audi Grimsby.
For the record this is the second car with bad bodywork I have returned to JCT600 - previous was Sheffield.
Just a forewarning if anyone sees an Ara Blue for sale - be sure to check and do not accept what the sales team say.
hashtag rolleyes!
Having previously owned a 2018 S3 Black Edition saloon dsg I was wanting to get back into one.
About 1 month ago I saw an Ara Blue S3 Saloon Black Edition DSG on a 69 plate (2020), 36k miles for sale from Audi Grimsby JCT600.
I saw it had the red/black leather interior and wasn’t entirely sure of it, so watched for some time.
I saw the vehicle was for sale since December 2023 which concerned me a bit but put this down to the Blue / Red colour combination which I get isn’t for everyone.
The price reduced slightly £26,368 and having accepted the colours decided to purchase.
This was bought cash via finance to take advantage of the offer (2x services etc).
ISSUE 1 - Bonnet
The car had quite a large chip (finger nail size) on the bonnet and I asked what could be done with that. I was told that this would need a respray and cost approx. £700 but they would reduce to £500. I explained that as long as a proper job was done ie full respray I will pay it. I was told in email yes it would be full respray by their Bodyshop. Upon collection I was told it had NOT had a full respray and instead almost a smart repair. Despite being told it was going to be a full respray and blemish free as the bonnet would be ‘as new’, I saw other imperfections as if the bonnet had been resprayed outdoors and contaminants lay under the paint.
ISSUE 2 - Wheel Refurbishment
i saw that two allow]yes had scuffing and was told these would be rectified. This was done however there was another wheel with the same issue they had failed to notice / rectify.
Throughout communication was done mainly by email due to work schedule but also for protection for me as I know what sales people can be like.
ISSUE 3 - mismatched rear tyres - rear off side Bridgestone Turanza (half worn) / rear near side GT Radial (new). I asked if this was right as I had read that differing tyres on 4x4 cars can cause issues. I was told this is correct and was offered the price of a new tyre to rectify myself which i accepted. Having driven some 150 miles the car felt odd and skittish for some reason and I now put this down to the mismatched tyres.
ISSUE 4 - as part of the sale the Oil Inspection was due in the coming month so agreed they would pay for this before pick up. This was not done and only discovered by me after collection.
All in all a pain it the backside.
Vehicle was returned for full refund.
It is unnacceptable and I never accept that a car albeit used is put for sale with obvious signs of issues and do not feel they need to rectify before putting for sale. Instead it’s like let’s hope the customer doesn’t find it which is totally wrong of Audi Grimsby.
For the record this is the second car with bad bodywork I have returned to JCT600 - previous was Sheffield.
Just a forewarning if anyone sees an Ara Blue for sale - be sure to check and do not accept what the sales team say.
hashtag rolleyes!