Both rear window stopped working at the same time. Audi A3

Ruhel

Never seen a fuel needle go down so fast!
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Not mine. A friend has recently purchased a 4 door Audi A3 55 plate. Only thing changed from standard is the headunit. Just after he purchased it both rear windows stopped working. He replaced the the electronics ?motor as well with parts from eBay but even they were the same part number the car kept thinking the rear doors were always open and the windows still didn't work. He put the original parks back in and when you press the windows up/down button on the driver's door you can hear a single "click" in either the rear pass side door or rear driver side door, depending on which switched was pressed. I did a VCDS scan for him and I'll be honest I didn't really know what to do with the amount or errors I found so saved and cleared them with his permission. Looking on Ross Tech it says it could be to do with pinch error? Just wondering if anyone could put some other ideas. Otherwise he may just replace both motors with genuine parts but he just wants to make sure they somehow both failed at exactly the same time.
Thank You




Saturday,02,July,2016,11:34:13:45720
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 15.7.4.1 (x64)
Data version: 20160216
www.Ross-Tech.com


VIN: License Plate:
Mileage: 177240km-110131mi Repair Order:


Chassis Type: 8P (1K0)
Scan: 01 03 08 09 15 16 17 19 25 42 44 46 47 52 56 62 72 76 7D

VIN: WAUZZZ8P66A087082 Mileage: 177240km-110131miles

00-Steering Angle Sensor -- Status: OK 0000
01-Engine -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
08-Auto HVAC -- Status: Malfunction 0010
09-Cent. Elect. -- Status: Malfunction 0010
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: Malfunction 0010
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: Malfunction 0010
25-Immobilizer -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: OK 0000
46-Central Conv. -- Status: Malfunction 0010
47-Sound System -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
56-Radio -- Status: Cannot be reached 1100
62-Door, Rear Left -- Status: Malfunction 0010
72-Door, Rear Right -- Status: Malfunction 1010
76-Park Assist -- Status: OK 0000
7D-Aux. Heat -- Status: Malfunction 0010

-------------------------------------------------------------------------------
Address 01: Engine Labels: 03G-906-016-BKC.lbl
Part No SW: 03G 906 016 CC HW: 028 101 183 2
Component: R4 1,9L EDC 0000SG 7999
Revision: 12345678 Serial number: AUX7Z0E9FNC0EU
Coding: 0000071
Shop #: WSC 06314 000 00000
VCID: 66C472CA51D5550EE4-8032

No fault code found.
Readiness: 0 0 0 0 0

-------------------------------------------------------------------------------
Address 03: ABS Brakes Labels: 1K0-907-379-MK60-F.lbl
Part No SW: 1K0 907 379 Q HW: 1K0 907 379 Q
Component: ESP FRONT MK60 0102
Revision: 00T12001
Coding: 0021121
Shop #: WSC 06314 000 00000
VCID: 4088845213315B3E3E-8014

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC Labels: 8P0-820-043.lbl
Part No SW: 8P0 820 043 H HW: 8P0 820 043 H
Component: KlimavollautomatH17 0200
Revision: 251236 Serial number: 8P0820043H
Shop #: WSC 06314 000 00000
VCID: 316ED196A89BC2B6C1-8064

2 Faults Found:
00483 - Control Module for Auxiliary Air Heater
013 - Check DTC Memory
Freeze Frame:
Fault Status: 01101101
Fault Priority: 3
Fault Frequency: 1
Reset counter: 93
Mileage: 177059 km
Time Indication: 0
Date: 2016.06.30
Time: 06:14:11

Freeze Frame:
ON

01334 - Door Control Module; Rear Right (J389)
004 - No Signal/Communication - Intermittent
Freeze Frame:
Fault Status: 00100100
Fault Priority: 3
Fault Frequency: 1
Reset counter: 108
Mileage: 176052 km
Time Indication: 0
Date: 2016.06.18
Time: 14:22:33

Freeze Frame:
ON


-------------------------------------------------------------------------------
Address 09: Cent. Elect. Labels: 8P0-907-279-23-H.lbl
Part No SW: 8P0 907 279 F HW: 8P0 907 279 F
Component: Bordnetz-SG H36 1201
Revision: 00H36000 Serial number: 00000002250724
Coding: E1885F01B214100000160000160000000008FE175C0100
Shop #: WSC 06314 000 08192
VCID: 4088845213315B3E3E-8014

Subsystem 1 - Part No: 8P2 955 119 B Labels: 1KX-955-119.CLB
Component: Wischer AU350 H01 0130
Coding: 00062736
Shop #: WSC 06314

Subsystem 2 - Part No: 4E0 910 557 Labels: 8K0-955-559.CLB
Component: REGENLICHTSENSORH10 0050
Coding: 00150573
Shop #: WSC 06314

1 Fault Found:
01334 - Door Control Module; Rear Right (J389)
004 - No Signal/Communication - Intermittent
Freeze Frame:
Fault Status: 00100100
Fault Priority: 2
Fault Frequency: 4
Reset counter: 108
Mileage: 176052 km
Time Indication: 0
Date: 2016.06.18
Time: 14:32:00

Freeze Frame:
ON
Voltage: 13.90 V
ON
ON
OFF
OFF
OFF


-------------------------------------------------------------------------------
Address 15: Airbags Labels: 8P0-959-655-94.lbl
Part No SW: 8P0 959 655 C HW: 8P0 959 655 C
Component: Airbag 9.41 H12 3760
Revision: 91H12376 Serial number: 00362004TVXM
Coding: 0074622
Shop #: WSC 06314 000 00000
VCID: 428C8E5A1D3D492E28-8016

Subsystem 1 - Serial number: 6332DRB4023D4698S

Subsystem 2 - Serial number: 6342DRB4023D8D9A%

Subsystem 3 - Serial number: 63528RB400A1B65CP

Subsystem 4 - Serial number: 63628RB400A091E7M

Subsystem 5 - Serial number: 63729RB400BE0625L

Subsystem 6 - Serial number: 63829RB400BE05CC

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel Labels: 8P0-953-549.lbl
Part No SW: 8P0 953 549 E HW: 8P0 953 549 E
Component: Lenks‰ulenmodul H34 0070
Coding: 0002012
Shop #: WSC 06314 000 00000
VCID: 4088845213315B3E3E-8014

Subsystem 1 - Part No: XXXXXXXXXXX
Component: Lenkradmodul H07 0080

1 Fault Found:
01304 - Radio
004 - No Signal/Communication

-------------------------------------------------------------------------------
Address 17: Instruments Labels: 8P0-920-xxx-17-MY7.lbl
Part No SW: 8P0 920 981 B HW: 8P0 920 981 B
Component: KOMBIINSTR. VDO H80 0420
Revision: D06 Serial number: 2249ED06005873
Coding: 0004443
Shop #: WSC 00190 210 45725
VCID: 377AEF8E46FF1C868F-8062

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway Labels: 1K0-907-530-V1.clb
Part No SW: 1K0 907 530 F HW: 1K0 907 951
Component: Gateway H10 0120
Revision: H10 Serial number: 2800105A058494
Coding: 3D3F0F42072103
Shop #: WSC 06314 000 00000
VCID: 2A5CC6FA854DB16E00-807E

2 Faults Found:
01304 - Radio
004 - No Signal/Communication
Freeze Frame:
Fault Status: 01100100
Fault Priority: 2
Fault Frequency: 254
Reset counter: 98
Mileage: 172542 km
Time Indication: 0
Date: 2016.05.16
Time: 17:47:37

01334 - Door Control Module; Rear Right (J389)
004 - No Signal/Communication - Intermittent
Freeze Frame:
Fault Status: 00100100
Fault Priority: 2
Fault Frequency: 1
Reset counter: 108
Mileage: 176052 km
Time Indication: 0
Date: 2016.06.18
Time: 14:21:56


-------------------------------------------------------------------------------
Address 25: Immobilizer Labels: 1K0-920-xxx-25.clb
Part No SW: 8P0 920 981 B HW: 8P0 920 981 B
Component: KOMBIINSTR. VDO H80 0420
Revision: D06 Serial number: AUX7Z0E9FNC0EU
Shop #: WSC 00000 000 00000
VCID: 377AEF8E46FF1C868F-8062

No fault code found.

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver Labels: 8P0-959-801-MIN2.lbl
Part No: 8P0 959 801 H
Component: Tuer-SG 020 0090
Coding: 0000688
Shop #: WSC 06314 000 00000
VCID: 4088845213315B3E3E-8014

No fault code found.

-------------------------------------------------------------------------------
Address 44: Steering Assist Labels: 1Kx-909-14x-44.clb
Part No: 1K2 909 144 J
Component: EPS_ZFLS Kl.5 D04 1606
Shop #: WSC 00000 000 00000
VCID: 3362DB9E5287F0A6B3-8066

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv. Labels: 8P0-959-433.lbl
Part No: 8P0 959 433 C
Component: KSG H04 0050
Coding: 198000186D088505489FC63300
Shop #: WSC 06314 000 00000
VCID: 3C70F0A27FD93FDE62-8068

Subsystem 1 - Part No: 1K0 951 605 C
Component: LIN BACKUP HORN H03 1301

Subsystem 2 - Part No: 1K0 907 719 C
Component: Neigungssensor 005 0003

Subsystem 3 - Part No: 8P0 951 177
Component: Innenraumueberw.H03 0020

1 Fault Found:
01565 - Luggage Compartment Light (W3)
007 - Short to Ground

-------------------------------------------------------------------------------
Address 47: Sound System Labels: 8Px-035-382.lbl
Part No SW: 8P4 035 382 HW: 8P4 035 382
Component: AB2 SUBWOOFERBOXH04 0180
Revision: 00003 Serial number: 30674526166932
Shop #: WSC 00000 000 00000
VCID: 71EE1196681B82B681-8024

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. Labels: 8P0-959-802-MIN2.lbl
Part No: 8P0 959 802 H
Component: Tuer-SG 020 0090
Coding: 0000688
Shop #: WSC 06314 000 00000
VCID: 418E8156183B523631-8014

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio
Cannot be reached

-------------------------------------------------------------------------------
Address 62: Door, Rear Left Labels: 8P4-959-801.lbl
Part No: 8P4 959 801 D
Component: Tuer-SG 020 0060
Coding: 0000144
Shop #: WSC 06314 000 00000
VCID: 4088845213315B3E3E-8014

1 Fault Found:
00934 - Electric Window Motor; Rear Left (V26)
012 - Electrical Fault in Circuit

-------------------------------------------------------------------------------
Address 72: Door, Rear Right Labels: 8P4-959-802.lbl
Part No: 8P4 959 802 D
Component: Tuer-SG 020 0060
Coding: 0000144
Shop #: WSC 06314 000 00000
VCID: 418E8156183B523631-8014

1 Fault Found:
00935 - Electric Window Motor; Rear Right (V27)
012 - Electrical Fault in Circuit

-------------------------------------------------------------------------------
Address 76: Park Assist Labels: 8P0-919-283.lbl
Part No SW: 8P0 919 283 A HW: 8P0 919 283 A
Component: Parkhilfe 4-Kan H09 0020
Revision: 00H09000 Serial number: 00067824820526
Coding: 0000013
Shop #: WSC 131071 1023 2097151
VCID: 397EE9B670EB0AF679-806C

No fault code found.

-------------------------------------------------------------------------------
Address 7D: Aux. Heat Labels: 1K0-963-235.lbl
Part No SW: 1K0 963 235 E HW: 1K0 963 235 E
Component: PTC-Element 0404
Revision: 00800000 Serial number:
Shop #: WSC 00000 000 00000
VCID: 2D56CDE6B4A3A656E5-8078

1 Fault Found:
00361 - Heater Element for Auxiliary Heater (Z35)
014 - Defective

End-------------------------(Elapsed Time: 01:46)--------------------------
 
Coding looks ok, but personally I would disconnect from the door regulator & try to run the motor through the switch & see if the motor does indeed move, if so then the regulator is stopping it moving.

Various things to check tbh, but I'm not there to do that lol.
 
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Reactions: Ruhel
Coding looks ok, but personally I would disconnect from the door regulator & try to run the motor through the switch & see if the motor does indeed move, if so then the regulator is stopping it moving.

Various things to check tbh, but I'm not there to do that lol.
We have taken the motor of and the window moves freely. We will try and test wednesday when time permits. Thanks