Paul_McG
Registered User
- Joined
- Jun 27, 2017
- Messages
- 21
- Reaction score
- 7
- Points
- 3
Have just taken delivery of our A5. (It's stunning !!)
The keyTag with the 10 digit Primary User code on it was discarded by the dealer who didn't know what it was !
They ordered a replacement from Germany, which arrived in around 1 week.
The code, however, wasn't accepted by the car. After 3 weeks of dealer visits and phone calls to Audi, it was discovered that the dealer had ordered the tag using the wrong VIN.
A replacement tag was ordered by the dealer, which should arrive shortly. Hopefully, this time, it is the correct one !
Has anyone else had an issue with their primary user code, or were we just unlucky ?
The keyTag with the 10 digit Primary User code on it was discarded by the dealer who didn't know what it was !
They ordered a replacement from Germany, which arrived in around 1 week.
The code, however, wasn't accepted by the car. After 3 weeks of dealer visits and phone calls to Audi, it was discovered that the dealer had ordered the tag using the wrong VIN.
A replacement tag was ordered by the dealer, which should arrive shortly. Hopefully, this time, it is the correct one !
Has anyone else had an issue with their primary user code, or were we just unlucky ?