In April I picked up this new A6 2.0TDI Ultra.
However from the day of collection there were issues with the car, and after 4 weeks I'd had enough and the rejection letter went in. The rejection of the car took a total of 3 months and ombudsman got involved after 2 months. Once they got involved the rejection completed rather quickly, I won't go into the details but it did get a bit messy, and I have to say that Audi finance are more on the side of Audi than the customer so, so if you have to go through this process don't expect much help from them, in fact don't expect any!
So after a few weeks of haggling, I finally got to order the replacement car.
Went for another A6 but this time a 2.0 TDI quattro S-line with the following spec
Moonlight Blue, metallic
Electric panoramic glass sunroof
Advanced key with hands free
Convenience Pack
Super Sports seats
Parking pack
Technology Pack
Bose
LED Ambient lighting
Audi Smartphone Interface
So after waiting 3 months to complete the rejection and what will be aproximately 2 months to order/build/delivery it will be 5 months in total since my last drive of a C7 and have to say I'm looking forward to the new motor. I just hope this one is trouble free...
Also today the car finally moved from order received to preparation and have a build day of the 19th but I'm hoping now it's in preparation that time will have been reduced.
However from the day of collection there were issues with the car, and after 4 weeks I'd had enough and the rejection letter went in. The rejection of the car took a total of 3 months and ombudsman got involved after 2 months. Once they got involved the rejection completed rather quickly, I won't go into the details but it did get a bit messy, and I have to say that Audi finance are more on the side of Audi than the customer so, so if you have to go through this process don't expect much help from them, in fact don't expect any!
So after a few weeks of haggling, I finally got to order the replacement car.
Went for another A6 but this time a 2.0 TDI quattro S-line with the following spec
Moonlight Blue, metallic
Electric panoramic glass sunroof
Advanced key with hands free
Convenience Pack
Super Sports seats
Parking pack
Technology Pack
Bose
LED Ambient lighting
Audi Smartphone Interface
So after waiting 3 months to complete the rejection and what will be aproximately 2 months to order/build/delivery it will be 5 months in total since my last drive of a C7 and have to say I'm looking forward to the new motor. I just hope this one is trouble free...
Also today the car finally moved from order received to preparation and have a build day of the 19th but I'm hoping now it's in preparation that time will have been reduced.
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