arrrgghhhh window trouble

Hi Skipper, welcome to the site, good luck with the car...

Also, you will get a better response if you post in the appropriate thread, as alot more people will look in there and are more likely to respond there....

Cheers
Nilz

skipper, my A6 did that after my wife pushed down on the window glass while leaning out to put money in a toll booth. She broke the plastic clip that holds the window glass to the regulator (winding) mechanism. We had to help the window up to the top in the same way you are.

When one of these clips breaks the window isn't lifted evenly and the extra friction means the motor struggles to lift the glass. The blockage detection system then thinks there's something blocking the window so it winds it down a short distance to allow you to release the blockage.

You can't buy the plastic clips from dealers but I bought a pair on eBay for ten quid. It's a bit of a faff to replace them but it solved the problem when I managed it. I can't find any on eBay at the moment though. There used to be loads. Worth asking at your dealer.